Ultimatewindowshomeserver

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Copyright2014.
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DocumentPartNo.
:WFEM96627/140825ReleaseDate:September2014ProtectedbyU.
S.
PatentNo.
:5,951,698and7,188,369Thisdocumentationintroducesthemainfeaturesoftheproductand/orprovidesinstallationinstructionsforaproductionenvironment.
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aspiTableofContentsChapter1:FreshInstallationRequirementsSecurityServerRequirements1-2WebConsoleRequirements1-8SecurityAgentandUpdateAgentRequirements1-8MessagingSecurityAgentRequirements1-11TrendMicroSecurity(forMac)ClientRequirements1-14Chapter2:UpgradeRequirementsUpgradingFromVersion6.
x2-2UpgradingFromVersion7.
x2-4UpgradingFromVersion8.
x2-5UpgradingFromVersion9.
02-61-1Chapter1FreshInstallationRequirementsWorry-FreeBusinessSecurity9.
0SP1SystemRequirements1-2SecurityServerRequirementsOperatingSystemNoteAll64-bitversionsofthelistedoperatingsystemsaresupportedunlessnotedotherwise.
TheSecurityServerdoesnotsupportWindowsserveroperatingsystemsthatruntheServerCoreenvironment.
TABLE1-1.
MinimumOperatingSystemRequirementsSERIESORFAMILYEDITIONSERVICEPACKORRELEASEWindowsXPProfessionalHomeSP3WindowsVistaUltimateEnterpriseBusinessHomePremiumHomeBasicSP1orSP2Windows7UltimateEnterpriseProfessionalHomePremiumHomeBasicWithorwithoutSP1FreshInstallationRequirements1-3SERIESORFAMILYEDITIONSERVICEPACKORRELEASEWindows8BasicProfessionalEnterpriseN/AWindows8.
1BasicProfessionalEnterpriseUpdate1WindowsServer2003and2003R2WebStandardEnterpriseSP1orSP2WindowsSmallBusinessServer(SBS)2003and2003R2StandardPremiumSP1orSP2WindowsStorageServer2003and2003R2N/AN/AWindowsHomeServerN/APowerPack2or3WindowsServer2008FoundationStandardEnterpriseDatacenterSP1orSP2WindowsServer2008R2FoundationStandardEnterpriseDatacenterWithorwithoutSP1WindowsSBS2008StandardPremiumSP1orSP2Worry-FreeBusinessSecurity9.
0SP1SystemRequirements1-4SERIESORFAMILYEDITIONSERVICEPACKORRELEASEWindowsEssentialBusinessServer(EBS)2008StandardPremiumSP1orSP2WindowsStorageServer2008and2008R2WorkgroupStandardEnterpriseN/AWindowsSBS2011StandardWithorwithoutSP1EssentialsSP1(includedout-of-the-box)WindowsHomeServer2011N/ASP1WindowsServer2012FoundationStandardDatacenterEssentialsN/AWindowsServer2012R2FoundationStandardDatacenterEssentialsUpdateWindowsStorageServer2012WorkgroupStandardN/AWindowsStorageServer2012R2WorkgroupStandardUpdateWebServerSetupchecksifawebserverexistsonthetargetcomputer.
FreshInstallationRequirements1-5TABLE1-2.
WebServerDetectionScenariosSCENARIORESULTNOTESSetupdetectsbothIISandApachewebserversForatypicalorminimalinstallation,SetupautomaticallyusesIIS.
Foracustominstallation:SetupautomaticallyusesIISiftheApachewebserverversionisnotsupported(onlyversions2.
0.
54,2.
0.
55,2.
0.
6x,and2.
2.
22aresupported)YoucanchooseeitherofthetwowebserversiftheApachewebserverversionissupported.
IfthecomputerrunsWindowsVista,7,8,or8.
1,TrendMicrorecommendsacustominstallationandchoosingApacheasthewebserver.
SetupdetectsonlyanIISwebserverForatypicalorminimalinstallation,SetupautomaticallyusesIIS.
Foracustominstallation,youcanchooseeitherofthetwowebservers.
IfyouchooseApache,SetupautomaticallyinstallsApacheversion2.
2.
22.
Worry-FreeBusinessSecurity9.
0SP1SystemRequirements1-6SCENARIORESULTNOTESSetupdetectsonlyanApachewebserverSetupusesApacheiftheApacheversionis2.
0.
54,2.
0.
55,2.
0.
6x,or2.
2.
22.
InstallationcannotproceedifotherApacheversionsexist.
Considerthefollowingactions:UninstallApacheifnoapplicationisusingit.
UpgradeApachetoversion2.
0.
54,2.
0.
55,2.
0.
6x,or2.
2.
22ifanyoftheseversionsiscompatiblewiththeapplicationsthatuseApache.
ChooseanothercomputeronwhichtoinstalltheSecurityServer.
ThefollowingplatformshaveIISandaresupportedbytheSecurityServer:WindowsServer2003or2003R2WindowsSBS2003or2003R2WindowsHomeServerWindowsServer2008or2008R2WindowsSBS2008WindowsEBS2008WindowsSBS2011StandardorEssentialsWindowsServer2012and2012R2IfSetupcannotdetectIISontheseplatforms,IISmayhavebeendisabled(bydefaultorbythesystemadministrator).
EnableIISifthisisyourpreferredwebserver.
SetupdetectsneitherwebserverSetupautomaticallyinstallsApachewebserver2.
2.
22.
HardwareTABLE1-3.
MinimumHardwareRequirementsHARDWARESCANMETHODSPECIFICATIONSProcessorConventionalscanIntelPentium4orhigherSmartscanMultipleprocessorsormulti-coreprocessorFreshInstallationRequirements1-7HARDWARESCANMETHODSPECIFICATIONSMemoryexclusivelyfortheSecurityServerConventionalscan(32-bit)512MB1GBrecommendedSmartscan(32-bit)1GB2GBrecommendedSmartorconventionalscan(64-bit)1GB2GBrecommendedAvailablediskspaceN/A11GBtotal4.
1GBfortheSecurityServerprogramfiles6.
9GBforSecurityServeroperationsNote11GBisexclusivelyfortheSecurityServer.
AdditionaldiskspaceisnecessarybecausetheSecurityAgentwillalsobeinstalledonthesamecomputerastheSecurityServer(installingtheMessagingSecurityAgentisoptional).
Seethenextsectionsforthediskspacerequirementsforagents.
VirtualizationWFBSsupportsthefollowingvirtualizationapplications:CitrixPresentationServer4.
0,4.
5,5.
0(XenApp)XenServer6.
0,6.
1,6.
2XenClient2.
0,2.
1VMwareESX3.
x,4.
x,5.
0,5.
1,5.
5Worry-FreeBusinessSecurity9.
0SP1SystemRequirements1-8VMwareServer1.
0.
3,2.
0.
1VMwareWorkstation6.
0,6.
5,7.
0,8.
0,9.
0,10.
0MicrosoftHyper-VServer2008R2MicrosoftHyper-VServer2012and2012R2andWindowsServer2012and2012R2Hyper-VRemoteDesktopWebConsoleRequirementsTABLE1-4.
MinimumWebConsoleRequirementsREQUIREMENTMINIMUMSPECIFICATIONSBrowserInternetExplorer7.
0.
Newerversionshighlyrecommended.
PDFreaderAdobeAcrobatReader6.
0.
Newerversionshighlyrecommended.
DisplayHigh-colordisplaywitharesolutionof1024x768pixelsorhigherSecurityAgentandUpdateAgentRequirementsOperatingSystemTheSecurityAgentandUpdateAgentsupportalloperatingsystemssupportedbytheSecurityServer.
Inadditiontotheseoperatingsystems,thefollowingarealsosupported:WindowsXPHomePCwithSP2(SecurityAgentandUpdateAgent)FreshInstallationRequirements1-9WindowsXPTabletwithSP3(SecurityAgentonly)WindowsPOSReady2009(SecurityAgentonly)WindowsPOSReady7(SecurityAgentonly)ProcessorTABLE1-5.
MinimumProcessorRequirementsPROCESSOROPERATINGSYSTEMCLOCKSPEEDIntelPentiumx86orcompatibleprocessorx64processorsupportingAMD64andIntelEM64TtechnologiesWindowsServer2008,SBS2008,orEBS20081GHzWindowsVistaandWindows7800MHzWindowsXP,Server2003,SBS2003,orHomeServer450MHzWindows8,Windows8.
1,Server2008R2,HomeServer2011,SBS2011,SBS2011Essentials,Server2012/2012R2,andServer2012/2012R2Essentials1.
4GHzMemoryTABLE1-6.
MinimumMemoryRequirementsOPERATINGSYSTEMMEMORYEXCLUSIVELYFORTHESECURITYAGENTWindowsSBS2011Standard/Essentials8GB10GBrecommendedWindowsSBS/EBS20084GB8GBrecommendedWindows7,8,8.
1,Server2003,SBS2003orServer20081GB2GBrecommendedWorry-FreeBusinessSecurity9.
0SP1SystemRequirements1-10OPERATINGSYSTEMMEMORYEXCLUSIVELYFORTHESECURITYAGENTWindows2008R2,HomeServer2011,2012/2012R2,2012/2012R2Essentials2GB8GBrecommendedWindowsVista,WindowsHomeServer512MB1GBrecommendedWindowsXP256MB512MBrecommendedDiskSpaceTABLE1-7.
MinimumDiskSpaceRequirementsSCANMETHODDISKSPACESmartScan450MBtotalforSecurityAgents300MBfortheSecurityAgentprogramfiles150MBforSecurityAgentoperations800MBtotalforUpdateAgents300MBfortheUpdateAgentprogramfiles500MBforUpdateAgentoperationsConventionalScan700MBtotalforSecurityAgents400MBfortheSecurityAgentprogramfiles300MBforSecurityAgentoperations1050MBtotalforUpdateAgents400MBfortheUpdateAgentprogramfiles650MBforUpdateAgentoperationsFreshInstallationRequirements1-11NetworkTrafficDuringAgentDeploymentThefollowingtableliststheminimumnetworktrafficcreatedwhentheSecurityServerdeploystheagentinstallationpackagetoacomputerthroughInternalWebPage,LoginScript(Autopcc),orRemoteInstall:Agentinstallationpackagedeployedtoa32-bitcomputer80MBAgentinstallationpackagedeployedtoa64-bitcomputer110MBVirtualizationAgentssupportthesamevirtualizationapplicationssupportedbytheSecurityServer.
SeeVirtualizationonpage1-7.
Others256-colordisplayorhigherwithresolutionsof800x600pixelsorhigherGigabitnetworkinterfacecards(NICs)supportedMessagingSecurityAgentRequirementsOperatingSystemNoteAllmajoreditionsand64-bitversionsofthelistedoperatingsystemsaresupportedunlessnotedotherwise.
TheMessagingSecurityAgent(MSA)requiresthefollowingcomponents.
IftheMSAisinstalledonthesameserverastheSecurityServer,thecomponentsareinstalledautomatically.
IftheMSAisinstalledonadifferentserverthantheSecurityServer,thesecomponentsmustbeinstalledontheserverwheretheMSAisinstalled.
.
NET3.
5SP1(evenif.
NET4.
0isinstalled)WindowsInstaller4.
5Worry-FreeBusinessSecurity9.
0SP1SystemRequirements1-12TABLE1-8.
MinimumOperatingSystemRequirementsSERIESORFAMILYSERVICEPACKORRELEASEWindowsServer2003and2003R2(withStorageServer2003)SP1orSP2WindowsSBS2003and2003R2SP1orSP2WindowsServer2008SP1orSP2WindowsServer2008R2WithorwithoutSP1WindowsSBS2008SP1orSP2WindowsEBS2008SP1orSP2WindowsSBS2011WithorwithoutSP1Windows2012WithorwithoutSP1Windows2012R2WebServerTABLE1-9.
MinimumWebServerRequirementsWEBSERVERCOMPATIBLEOPERATINGSYSTEMSMicrosoftIIS6.
0WindowsServer2003WindowsSBS2003MicrosoftIIS7.
0WindowsServer2008WindowsSBS2008WindowsEBS2008MicrosoftIIS7.
5WindowsServer2008R2WindowsSBS2011StandardorEssentialsMicrosoftIIS8.
0WindowsServer2012MicrosoftIIS8.
5WindowsServer2012R2FreshInstallationRequirements1-13HardwareTABLE1-10.
MinimumRequirementsREQUIREMENTMINIMUMSPECIFICATIONSProcessor1GHzIntelPentiumx86orcompatibleprocessor1GHzx64processorsupportingAMD64andIntelEM64TtechnologiesMemoryexclusivelyfortheMessagingSecurityAgent1GBAvailablediskspace2GBtotal500MBfortheMessagingSecurityAgentprogramfiles1.
5GBforMessagingSecurityAgentoperationsMailServerTABLE1-11.
MinimumMailServerRequirementsMICROSOFTEXCHANGEVERSIONSERVICEPACKORRELEASE2003SP2orabove2007SP1orabove2010SP2orabove2013SP1withKB2938053NoteTointegrateproperlywiththeanti-spamfeaturesinMicrosoftExchangeServer2003and2007,theMessagingSecurityAgentrequirestheIntelligentMessageFilter.
VirtualizationAgentssupportthesamevirtualizationapplicationssupportedbytheSecurityServer.
SeeVirtualizationonpage1-7.
Worry-FreeBusinessSecurity9.
0SP1SystemRequirements1-14TrendMicroSecurity(forMac)ClientRequirementsVisitthefollowingwebsiteforthecompletelistofrequirements:http://docs.
trendmicro.
com/en-us/enterprise/trend-micro-security-(for-mac).
aspx2-1Chapter2UpgradeRequirementsWorry-FreeBusinessSecurity9.
0SP1SystemRequirements2-2UpgradingFromVersion6.
xSecurityServerAlloperatingsystemssupportedinWFBS6.
x,exceptWindows2000,aresupportedinthisversion.
Upgradenotesandreminders:1.
IftheSecurityServerrunsthefollowingplatforms,applythecorrespondingMicrosoftservicepacks:WindowsXP:ServicePack3WindowsHomeServer:PowerPack2or32.
CheckiftheservercomputerneedsadditionalresourcestorunthisWFBSversion.
Refertothefollowingtablefordetails:RESOURCESECURITYSERVER6.
XREQUIREMENTSECURITYSERVER9.
0SP1REQUIREMENTDiskspace6GB11GBBrowser(forthewebconsoleandwebinstallpage)MicrosoftInternetExplorer6.
0orlater(32-bitonly)MicrosoftInternetExplorer7.
0ornewer3.
IfApacheiscurrentlyusedaswebserver:SetupautomaticallyupgradestheApacheversionto2.
2.
22iftheApachewebserverwasinstalledbytheWFBS6.
xSetupprogram.
SetupkeepstheexistingApacheversionifitwasinstalledbyotherprograms.
4.
Thescanmethodcurrentlyinuseisretainedaftertheupgrade.
SecurityAgentAlloperatingsystemssupportedinWFBS6.
x,exceptWindows2000,aresupportedinthisversion.
UpgradeRequirements2-3Ifyouhaveagentsrunningtheaboveplatformandyouwanttocontinuemanagingtheseagents,TrendMicrorecommendsinstallinganotherSecurityServer6.
xandthenmovingtheagentstothisserver.
Upgradenotesandreminders:1.
IftheagentrunsWindowsHomeServer,applyPowerPack2or3.
2.
CheckiftheagentcomputerneedsadditionalresourcestorunthisWFBSversion.
Refertothefollowingtablefordetails:RESOURCESECURITYAGENT6.
XREQUIREMENTSECURITYAGENT9.
0SP1REQUIREMENTDiskspace450MBConventionalscan:700MBSmartscan:450MBNoteAdditional350MBisneededifassigningtheSecurityAgentasUpdateAgentaftertheupgrade.
MessagingSecurityAgentAlloperatingsystemssupportedinWFBS6.
x,exceptWindows2000andSBS2000,aresupportedinthisversion.
Ifyouhaveagentsrunningtheaboveplatformsandyouwanttocontinuemanagingtheseagents,TrendMicrorecommendsinstallinganotherSecurityServer6.
xandthenmovingtheagentstothisserver.
Upgradenotesandreminders:1.
Iftheagentrunsthefollowingmailservers,applythecorrespondingMicrosoftservicepacks:MicrosoftExchangeServer2003:ServicePack2oraboveMicrosoftExchangeServer2007:ServicePack1oraboveWorry-FreeBusinessSecurity9.
0SP1SystemRequirements2-42.
CheckiftheagentcomputerneedsadditionalresourcestorunthisWFBSversion.
Refertothefollowingtablefordetails:RESOURCEMESSAGINGSECURITYAGENT6.
XREQUIREMENTMESSAGINGSECURITYAGENT9.
0SP1REQUIREMENTDiskspace1.
6GB2GB3.
IfApacheisusedaswebserver,SetupmigratesthewebservertoIISaftertheupgrade.
UpgradingFromVersion7.
xSecurityServerAlloperatingsystemssupportedinWFBS7.
xaresupportedinthisversion.
Upgradenotesandreminders:1.
IftheSecurityServerrunsWindowsHomeServer,applyPowerPack2or3.
2.
CheckiftheservercomputerneedsadditionalresourcestorunthisWFBSversion.
Refertothefollowingtablefordetails:RESOURCESECURITYSERVER7.
XREQUIREMENTSECURITYSERVER9.
0SP1REQUIREMENTDiskspace6GB11GB3.
IfApacheiscurrentlyusedaswebserver:SetupautomaticallyupgradestheApacheversionto2.
2.
22iftheApachewebserverwasinstalledbytheWFBS7.
xSetupprogram.
SetupkeepstheexistingApacheversionifitwasinstalledbyotherprograms.
4.
Thescanmethodcurrentlyinuseisretainedaftertheupgrade.
SecurityAgentAlloperatingsystemssupportedinWFBS7.
xaresupportedinthisversion.
UpgradeRequirements2-5IftheagentrunsWindowsHomeServer,applyPowerPack2or3.
MessagingSecurityAgentAlloperatingsystemssupportedinWFBS7.
xaresupportedinthisversion.
IftheagentrunsMicrosoftExchangeServer2010,applyServicePack1,2,or3.
UpgradingFromVersion8.
xSecurityServerAlloperatingsystemssupportedinWFBS8.
xaresupportedinthisversion.
Upgradenotesandreminders:1.
IftheSecurityServerrunsWindowsHomeServer,applyPowerPack2or3.
2.
CheckiftheservercomputerneedsadditionalresourcestorunthisWFBSversion.
Refertothefollowingtablefordetails:RESOURCESECURITYSERVER8.
XREQUIREMENTSECURITYSERVER9.
0SP1REQUIREMENTDiskspace6GB11GB3.
IfApacheiscurrentlyusedaswebserver:SetupautomaticallyupgradestheApacheversionto2.
2.
22iftheApachewebserverwasinstalledbytheWFBS8.
xSetupprogram.
SetupkeepstheexistingApacheversionifitwasinstalledbyotherprograms.
4.
Thescanmethodcurrentlyinuseisretainedaftertheupgrade.
SecurityAgentAlloperatingsystemssupportedinWFBS8.
xaresupportedinthisversion.
IftheagentrunsWindowsHomeServer,applyPowerPack2or3.
Worry-FreeBusinessSecurity9.
0SP1SystemRequirements2-6MessagingSecurityAgentAlloperatingsystemssupportedinWFBS8.
xaresupportedinthisversion.
IftheagentrunsMicrosoftExchangeServer2010,applyServicePack1,2,or3.
UpgradingFromVersion9.
0SecurityServerAlloperatingsystemssupportedinWFBS9.
0aresupportedinthisversion.
Upgradenotesandreminders:1.
IftheSecurityServerrunsWindowsHomeServer,applyPowerPack2or3.
2.
CheckiftheservercomputerneedsadditionalresourcestorunthisWFBSversion.
Refertothefollowingtablefordetails:RESOURCESECURITYSERVER9.
0REQUIREMENTSECURITYSERVER9.
0SP1REQUIREMENTDiskspace6GB11GB3.
IfApacheiscurrentlyusedaswebserver,SetupkeepstheexistingApacheversionifitwasinstalledbyotherprograms.
4.
Thescanmethodcurrentlyinuseisretainedaftertheupgrade.
SecurityAgentAlloperatingsystemssupportedinWFBS9.
0aresupportedinthisversion.
IftheagentrunsWindowsHomeServer,applyPowerPack2or3.
MessagingSecurityAgentAlloperatingsystemssupportedinWFBS9.
0aresupportedinthisversion.
IftheagentrunsMicrosoftExchangeServer2010,applyServicePack1,2,or3.
UpgradeRequirements2-7IftheagentrunsMicrosoftExchangeServer2013,applyServicePack1andKB2938053.