Gen8惠普服务器报价

HPProLiantML10v2ServerUserGuideAbstractThisdocumentisforthepersonwhoinstalls,administers,andtroubleshootsserversandstoragesystems.
HPassumesyouarequalifiedintheservicingofcomputerequipmentandtrainedinrecognizinghazardsinproductswithhazardousenergylevels.
PartNumber:811615-001March2015Edition:1Copyright2015Hewlett-PackardDevelopmentCompany,L.
P.
Theinformationcontainedhereinissubjecttochangewithoutnotice.
TheonlywarrantiesforHPproductsandservicesaresetforthintheexpresswarrantystatementsaccompanyingsuchproductsandservices.
Nothinghereinshouldbeconstruedasconstitutinganadditionalwarranty.
HPshallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein.
LinuxistheregisteredtrademarkofLinusTorvaldsintheU.
S.
andothercountries.
MicrosoftandWindowsareU.
S.
registeredtrademarksoftheMicrosoftgroupofcompanies.
MicroSDisatrademarkoraregisteredtrademarkofSD-3CintheUnitedStates,othercountriesorboth.
RedHatisaregisteredtrademarkofRedHat,Inc.
intheUnitedStatesandothercountries.
VMwareisaregisteredtrademarkoftrademarkofVMware,Inc.
intheUnitedStatesand/orotherjurisdictions.
Contents3ContentsComponentidentification.
6Frontpanelcomponents6FrontpanelLEDsandbuttons7FrontpanelLEDpowerfaultcodes.
7Rearpanelcomponents.
8RearpanelLEDsandbuttons.
9Systemboardcomponents.
9DIMMslotlocations10PCIeexpansionslotdefinitions11Systemmaintenanceswitch.
11NMIfunctionality.
11Drivenumbering12Operations.
13Poweruptheserver.
13Powerdowntheserver.
13Installthetowerbezel13Unlockthetowerbezel14Removethetowerbezel14Installtheaccesspanel.
15Removetheaccesspanel.
15Installtheairbaffle.
16Removetheairbaffle.
17Setup.
19Optionalinstallationservices19Optimumenvironment.
19Spaceandairflowrequirements19Temperaturerequirements.
20Powerrequirements20Electricalgroundingrequirements20Serverwarningsandcautions21Identifyingthecontentsoftheservershippingcarton.
21Installinghardwareoptions.
21Installingtheoperatingsystem.
22Poweringonandselectingbootoptions22Registeringtheserver.
22Hardwareoptionsinstallation.
23Introduction23Driveoptions23Driveinstallationguidelines23Installingadrive.
23Driveenablementoption25Controlleroptions.
28InstallinganHPH220/H221hostbusadapter28Opticaldriveoption30Contents4Memoryoptions.
33HPSmartMemory33DIMMidentification33Single-rankanddual-rankDIMMs.
34Memorysubsystemarchitecture34ECCmemory34GeneralDIMMslotpopulationguidelines.
35InstallingaDIMM.
35SettinguptheHPPS1810-24GSwitch(optional)36HPTrustedPlatformModuleoption37InstallingtheTrustedPlatformModuleboard38Retainingtherecoverykey/password40EnablingtheTrustedPlatformModule.
40Cabling41Cablingoverview.
41Storagecabling41Drivetosystemboard(SATAdrivesupportonly)41Drivetocontroller(SATAandSASdrivesupport)42Opticaldrivecabling.
42Softwareandconfigurationutilities43Servermode.
43ProductQuickSpecs.
43HPiLO.
43IntegratedManagementLog44HPInsightRemoteSupport.
44HPInsightDiagnostics.
45HPInsightDiagnosticssurveyfunctionality45ScriptingToolkitforWindowsandLinux.
46HPServicePackforProLiant46HPSmartUpdateManager.
46Re-enteringtheserverserialnumberandproductID.
46Utilitiesandfeatures47HPSmartStorageAdministrator47AutomaticServerRecovery47USBsupport.
48RedundantROMsupport48Keepingthesystemcurrent48AccesstoHPSupportMaterials.
48Drivers49Softwareandfirmware.
49OperatingSystemVersionSupport49Versioncontrol.
49HPoperatingsystemsandvirtualizationsoftwaresupportforProLiantservers50HPTechnologyServicePortfolio50Changecontrolandproactivenotification50Troubleshooting.
51Troubleshootingresources51Systembatteryreplacement.
52Regulatoryinformation54Safetyandregulatorycompliance54Contents5TurkeyRoHSmaterialcontentdeclaration.
54UkraineRoHSmaterialcontentdeclaration.
54Warrantyinformation54Electrostaticdischarge.
55Preventingelectrostaticdischarge55Groundingmethodstopreventelectrostaticdischarge.
55Specifications.
56Environmentalspecifications56Serverspecifications56Powersupplyspecifications56Supportandotherresources57BeforeyoucontactHP.
57HPcontactinformation.
57CustomerSelfRepair57Acronymsandabbreviations.
65Documentationfeedback69Index.
70Componentidentification6ComponentidentificationFrontpanelcomponentsItemDescription1Opticaldrive(optional)2Mediadrivebay3PowerOn/StandbybuttonandsystempowerLED4USB2.
0connectors5DrivecagebayComponentidentification7FrontpanelLEDsandbuttonsItemDescriptionStatus1UIDbutton/LED*Solidblue=ActivatedFlashingblue:1Hz/cyclepersec=Remotemanagementorfirmwareupgradeinprogress4Hz/cyclepersec=iLOmanualrebootsequenceinitiated8Hz/cyclepersec=iLOmanualrebootsequenceinprogressOff=Deactivated2HealthLED*Solidgreen=NormalFlashinggreen(1Hz/cyclepersec)=iLOisrebooting.
Flashingamber=Systemdegraded**Flashingred(1Hz/cyclepersec)=Systemcritical**3NICstatusLED*Solidgreen=LinktonetworkFlashinggreen(1Hz/cyclepersec)=NetworkactiveOff=Nonetworkactivity4PowerOn/StandbybuttonandsystempowerLED*Solidgreen=SystemonFlashinggreen(1Hz/cyclepersec)=PerformingpoweronsequenceSolidamber=SysteminstandbyOff=Nopowerpresent*WhenallfourLEDsdescribedinthistableflashsimultaneously,apowerfaulthasoccurred.
Formoreinformation,see"FrontpanelLEDpowerfaultcodes(onpage7).
"**IfthehealthLEDindicatesadegradedorcriticalstate,reviewthesystemIMLoruseiLOtoreviewthesystemhealthstatus.
Facilitypowerisnotpresent,powercordisnotattached,nopowersuppliesareinstalled,powersupplyfailurehasoccurred,orthepowerbuttoncableisdisconnected.
FrontpanelLEDpowerfaultcodesThefollowingtableprovidesalistofpowerfaultcodes,andthesubsystemsthatareaffected.
Notallpowerfaultsareusedbyallservers.
Componentidentification8SubsystemFrontpanelLEDbehaviorSystemboard1flashProcessor2flashesMemory3flashesRiserboardPCIeslots4flashesFlexibleLOM5flashesRemovableHPFlexibleSmartArraycontroller/SmartSASHBAcontroller6flashesSystemboardPCIeslots7flashesPowerbackplaneorstoragebackplane8flashesPowersupply9flashesFormoreinformation,see"FrontpanelLEDsandbuttons(onpage7).
"RearpanelcomponentsItemDescription1Powersupply2Kensingtonsecurityslot3PCIe3x16(8,4,1)slot4,full-height,three-quarters-length,standupexpansionboard*4PCIe3x8(8,4,1)slot3,full-height,half-length,standupexpansionboard*5PCIe2x8(1)slot2,full-height,half-length,standupexpansionboard*6PCIe2x4(1)slot1,full-height,half-length,standupexpansionboard*7Videoconnector8USB3.
0connectors9NICconnectors*Formoreinformationontheexpansionslotspecifications,see"PCIeexpansionslotdefinitions(onpage11).
"Componentidentification9RearpanelLEDsandbuttonsItemDescriptionStatus1NICactivityLEDSolidgreen=LinktonetworkFlashinggreen=NetworkactiveOff=Nonetworkactivity2NIClinkLEDSolidgreen=LinkexistsOff=NolinkexistsSystemboardcomponentsComponentidentification10ItemDescription1Processor2TPMconnector3Systembattery424-pinpowersupplyconnector5Mini-SASconnector6SATAPort17SATAPort28FrontUSBconnector9FrontI/Oconnector10Ambientsensorconnector11NMIHeader12Systemmaintenanceswitch13PCIe2x4(1)slot1,full-height,half-length,standupexpansionboard*14PCIe2x8(1)slot2,full-height,half-length,standupexpansionboard*15PCIe3x8(8,4,1)slot3,full-height,half-length,standupexpansionboard*16PCIe3x16(8,4,1)slot4,full-height,three-quarters-length,standupexpansionboard*17Fanpowerconnector184-pinpowerconnector19DIMMslots*Formoreinformationontheexpansionslotspecifications,see"PCIeexpansionslotdefinitions(onpage11).
"DIMMslotlocationsThearrowpointstothefrontoftheserver.
DIMMslotsarenumbered1through4.
LettersareusedforAMPmodeDIMMordering.
Componentidentification11PCIeexpansionslotdefinitionsSlotnumberTypeLengthHeightConnectorlinkwidthNegotiablelinkwidth1PCIe2HalfFullx4x1signal/25W2PCIe2HalfFullx8x1signal/25W3PCIe3HalfFullx8x8signal/25W4PCIe33/4Fullx16x8signal/75WSystemmaintenanceswitchSwitchDefaultFunction1OffOff=NofunctionOn=iLOsecurityisdisabled2OffOff=SystemconfigurationcanbechangedOn=Systemconfigurationislocked5OffOff=Power-onpasswordisenabledOn=Power-onpasswordisdisabled6OffOff=NofunctionOn=ROMreadsconfigurationasinvalid3,4,7,8,9,10,11,12—ReservedWhenthesystemmaintenanceswitchposition6issettotheOnposition,thesystemispreparedtoeraseallsystemconfigurationsettingsfrombothCMOSandNVRAM.
CAUTION:ClearingCMOSand/orNVRAMdeletesconfigurationinformation.
Besuretoproperlyconfiguretheserverordatalosscouldoccur.
NMIfunctionalityAnNMIcrashdumpcreatesacrashdumplogbeforeresettingasystemwhichisnotresponding.
Crashdumploganalysisisanessentialpartofdiagnosingreliabilityproblems,suchasfailuresofoperatingsystems,devicedrivers,andapplications.
Manycrashesfreezeasystem,andtheonlyavailableactionforadministratorsistorestartthesystem.
Resettingthesystemerasesanyinformationwhichcouldsupportproblemanalysis,buttheNMIfeaturepreservesthatinformationbyperformingamemorydumpbeforeasystemreset.
ToforcethesystemtoinvoketheNMIhandlerandgenerateacrashdumplog,dooneofthefollowing:UsetheiLOVirtualNMIfeature.
ShorttheNMIheader("Systemboardcomponents"onpage9).
Formoreinformation,seetheHPwebsite(http://www.
hp.
com/support/NMI).
Componentidentification12DrivenumberingOperations13OperationsPoweruptheserver1.
Connecteachpowercordtotheserver.
2.
Connecteachpowercordtothepowersource.
3.
PressthePowerOn/Standbybutton.
Theserverexitsstandbymodeandappliesfullpowertothesystem.
ThesystempowerLEDchangesfromambertogreen.
PowerdowntheserverBeforepoweringdowntheserverforanyupgradeormaintenanceprocedures,performabackupofcriticalserverdataandprograms.
WARNING:Toreducetheriskofpersonalinjury,electricshock,ordamagetotheequipment,removethepowercordtoremovepowerfromtheserver.
ThefrontpanelPowerOn/Standbybuttondoesnotcompletelyshutoffsystempower.
PortionsofthepowersupplyandsomeinternalcircuitryremainactiveuntilACpowerisremoved.
IMPORTANT:Whentheserverisinstandbymode,auxiliarypowerisstillbeingprovidedtothesystem.
Topowerdowntheserver,useoneofthefollowingmethods:PressandreleasethePowerOn/Standbybutton.
ThismethodinitiatesacontrolledshutdownofapplicationsandtheOSbeforetheserverentersstandbymode.
PressandholdthePowerOn/Standbybuttonformorethan4secondstoforcetheservertoenterstandbymode.
ThismethodforcestheservertoenterstandbymodewithoutproperlyexitingapplicationsandtheOS.
Ifanapplicationstopsresponding,youcanusethismethodtoforceashutdown.
UseavirtualpowerbuttonselectionthroughiLO.
ThismethodinitiatesacontrolledremoteshutdownofapplicationsandtheOSbeforetheserverentersstandbymode.
Beforeproceeding,verifytheserverisinstandbymodebyobservingthatthesystempowerLEDisamber.
Installthetowerbezel1.
Insertthetabsonthetowerbezelintotheslotsonthefrontchassis.
Operations142.
Closeandlockthetowerbezel.
UnlockthetowerbezelThetowerbezelmustbeunlockedandopenedtoaccessthedrivecageandmediabays.
Itmustbeunlockedtoremovetheaccesspanel.
Thebezelmustremainclosedduringnormalserveroperations.
Removethetowerbezel1.
Unlockthetowerbezel(onpage14).
2.
Openthetowerbezel.
Operations153.
Pullthebezelawayfromthefrontchassis.
Installtheaccesspanel1.
Unlockthetowerbezel(onpage14),iflocked.
2.
Installtheaccesspanel:a.
Placetheaccesspanelonthechassis,andslideittowardthefrontoftheserver.
b.
Tightenthethumbscrew.
3.
Closeandlockthetowerbezel.
RemovetheaccesspanelWARNING:Toreducetheriskofpersonalinjuryfromhotsurfaces,allowthedrivesandtheinternalsystemcomponentstocoolbeforetouchingthem.
Operations16CAUTION:Forpropercooling,donotoperatetheserverwithouttheaccesspanel,baffles,expansionslotcovers,orblanksinstalled.
Iftheserversupportshot-plugcomponents,minimizetheamountoftimetheaccesspanelisopen.
1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Unlockthetowerbezel(onpage14).
4.
Placetheserveronitsside.
5.
Removetheaccesspanel:a.
Loosentheaccesspanelthumbscrew.
b.
Slidetheaccesspanelback.
c.
Lifttheaccesspanelawayfromthechassis.
Installtheairbaffle1.
Insertthetabsonthebaffleintotheslotsontherearchassis.
Operations172.
Pushthefrontendofthebaffleinsidethechassis.
3.
Installtheaccesspanel(onpage15).
4.
Lockthetowerbezel.
5.
Poweruptheserver(onpage13).
RemovetheairbaffleCAUTION:Forpropercooling,donotoperatetheserverwithouttheaccesspanel,baffles,expansionslotcovers,orblanksinstalled.
Iftheserversupportshot-plugcomponents,minimizetheamountoftimetheaccesspanelisopen.
1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Unlockthetowerbezel(onpage14).
4.
Removetheaccesspanel(onpage15).
Operations185.
Removetheairbaffle.
Setup19SetupOptionalinstallationservicesDeliveredbyexperienced,certifiedengineers,HPCarePackserviceshelpyoukeepyourserversupandrunningwithsupportpackagestailoredspecificallyforHPProLiantsystems.
HPCarePacksletyouintegratebothhardwareandsoftwaresupportintoasinglepackage.
Anumberofserviceleveloptionsareavailabletomeetyourneeds.
HPCarePackServicesofferupgradedservicelevelstoexpandyourstandardproductwarrantywitheasy-to-buy,easy-to-usesupportpackagesthathelpyoumakethemostofyourserverinvestments.
SomeoftheCarePackservicesare:Hardwaresupporto6-HourCall-to-Repairo4-Hour24x7SameDayo4-HourSameBusinessDaySoftwaresupportoMicrosoftoperatingsystemsoLinuxoperatingsystemsoHPProLiantEssentials(HPSIMandRDP)IntegratedhardwareandsoftwaresupportoCriticalServiceoProactive24oSupportPlusoSupportPlus24StartupandimplementationservicesforbothhardwareandsoftwareFormoreinformationonHPCarePackServices,seetheHPwebsite(http://www.
hp.
com/services/carepack).
OptimumenvironmentWheninstallingtheserver,selectalocationthatmeetstheenvironmentalstandardsdescribedinthissection.
SpaceandairflowrequirementsLeaveatleasta7.
6-cm(3-inch)clearancespaceatthefrontandbackoftheserverforproperventilation.
Setup20TemperaturerequirementsToensurecontinued,safe,andreliableequipmentoperation,installorpositionthesysteminawell-ventilated,climate-controlledenvironment.
ThemaximumrecommendedTMRAformostserverproductsis35°C(95°F).
Thetemperatureintheroomwheretheserverislocatedmustnotexceed35°C(95°F).
CAUTION:Toreducetheriskofdamagetotheequipmentwheninstallingthird-partyoptions:Donotpermitoptionalequipmenttoimpedeairflowaroundtheserverbeyondthemaximumallowablelimits.
Donotexceedthemanufacturer'sTMRA.
PowerrequirementsInstallationofthisequipmentmustcomplywithlocalandregionalelectricalregulationsgoverningtheinstallationofinformationtechnologyequipmentbylicensedelectricians.
ThisequipmentisdesignedtooperateininstallationscoveredbyNFPA70,1999Edition(NationalElectricCode)andNFPA-75,1992(codeforProtectionofElectronicComputer/DataProcessingEquipment).
Forelectricalpowerratingsonoptions,seetheproductratinglabelortheuserdocumentationsuppliedwiththatoption.
CAUTION:Protecttheserverfrompowerfluctuationsandtemporaryinterruptionswitharegulatinguninterruptiblepowersupply.
Thisdeviceprotectsthehardwarefromdamagecausedbypowersurgesandvoltagespikesandkeepsthesysteminoperationduringapowerfailure.
Wheninstallingmorethanoneserver,youmighthavetouseadditionalpowerdistributiondevicestosafelyprovidepowertoalldevices.
Observethefollowingguidelines:BalancetheserverpowerloadbetweenavailableACsupplybranchcircuits.
DonotallowtheoverallsystemACcurrentloadtoexceed80%ofthebranchcircuitACcurrentrating.
Donotusecommonpoweroutletstripsforthisequipment.
Provideaseparateelectricalcircuitfortheserver.
ElectricalgroundingrequirementsTheservermustbegroundedproperlyforproperoperationandsafety.
IntheUnitedStates,youmustinstalltheequipmentinaccordancewithNFPA70,1999Edition(NationalElectricCode),Article250,aswellasanylocalandregionalbuildingcodes.
InCanada,youmustinstalltheequipmentinaccordancewithCanadianStandardsAssociation,CSAC22.
1,CanadianElectricalCode.
Inallothercountries,youmustinstalltheequipmentinaccordancewithanyregionalornationalelectricalwiringcodes,suchastheInternationalElectrotechnicalCommission(IEC)Code364,parts1through7.
Furthermore,youmustbesurethatallpowerdistributiondevicesusedintheinstallation,suchasbranchwiringandreceptacles,arelistedorcertifiedgrounding-typedevices.
Becauseofthehighground-leakagecurrentsassociatedwithmultipleserversconnectedtothesamepowersource,HPrecommendstheuseofaPDUthatiseitherpermanentlywiredtothebuilding'sbranchcircuitorincludesanondetachablecordthatiswiredtoanindustrial-styleplug.
NEMAlocking-styleplugsorthosecomplyingwithIEC60309areconsideredsuitableforthispurpose.
Usingcommonpoweroutletstripsfortheserverisnotrecommended.
Setup21ServerwarningsandcautionsWARNING:Thisserverisveryheavy.
Toreducetheriskofpersonalinjuryordamagetotheequipment:Observelocaloccupationalhealthandsafetyrequirementsandguidelinesformanualmaterialhandling.
Gethelptoliftandstabilizetheproductduringinstallationorremoval,especiallywhentheproductisnotfastenedtotherails.
HPrecommendsthataminimumoftwopeoplearerequiredforallrackserverinstallations.
Athirdpersonmayberequiredtohelpaligntheserveriftheserverisinstalledhigherthanchestlevel.
Usecautionwheninstallingtheserverinorremovingtheserverfromtherack;itisunstablewhennotfastenedtotherails.
WARNING:Toreducetheriskofpersonalinjuryfromhotsurfaces,allowthedrivesandtheinternalsystemcomponentstocoolbeforetouchingthem.
WARNING:Toreducetheriskofpersonalinjury,electricshock,ordamagetotheequipment,removethepowercordtoremovepowerfromtheserver.
ThefrontpanelPowerOn/Standbybuttondoesnotcompletelyshutoffsystempower.
PortionsofthepowersupplyandsomeinternalcircuitryremainactiveuntilACpowerisremoved.
CAUTION:Protecttheserverfrompowerfluctuationsandtemporaryinterruptionswitharegulatinguninterruptiblepowersupply.
Thisdeviceprotectsthehardwarefromdamagecausedbypowersurgesandvoltagespikesandkeepsthesysteminoperationduringapowerfailure.
CAUTION:Donotoperatetheserverforlongperiodswiththeaccesspanelopenorremoved.
Operatingtheserverinthismannerresultsinimproperairflowandimpropercoolingthatcanleadtothermaldamage.
IdentifyingthecontentsoftheservershippingcartonUnpacktheservershippingcartonandlocatethematerialsanddocumentationnecessaryforinstallingtheserver.
Thecontentsoftheservershippingcartoninclude:ServerPowercordYouneedthefollowingitemsforsomeprocedures:T-10/T-15TorxscrewdriverHardwareoptionsOperatingsystemorapplicationsoftwareInstallinghardwareoptionsInstallanyhardwareoptionsbeforeinitializingtheserver.
Foroptionsinstallationinformation,seetheoptiondocumentation.
Forserver-specificinformation,see"Hardwareoptionsinstallation(onpage23).
"Setup22InstallingtheoperatingsystemTooperateproperly,theservermusthaveasupportedoperatingsysteminstalled.
Forthelatestinformationonoperatingsystemsupport,seetheHPwebsite(http://www.
hp.
com/go/supportos).
Adevicedriverisrequiredfortheoperatingsystemtocommunicatewiththestoragecontroller.
DownloadtheHPServicePackforProLiantfromtheSPPdownloadsite(http://www.
hp.
com/go/spp/download)andcreateSPPmediatoextractthedevicedriverrequiredtocompleteOSinstallation.
Toinstallanoperatingsystemontheserver,createinstallationmediaonanopticaldiskoronUSBmedia.
InserttheopticaldriveintoaUSB-attachedopticaldrive(userprovided)orinserttheUSBdeviceandreboottheserver.
Formoreinformation,seetheHPwebsite(http://www.
hp.
com/go/ilo).
NOTE:TheminimumrequirediLOversionisiLO4v2.
10.
Softwareandfirmwareshouldbeupdatedbeforeusingtheserverforthefirsttime,unlessanyinstalledsoftwareorcomponentsrequireanolderversion.
Foradditionalsystemsoftwareandfirmwareupdates,seetheHPwebsite(http://www.
hp.
com/go/spp/download).
DriverupdatesarepostedtotheHPwebsite(http://www.
hp.
com/go/spp/download).
Whenpromptedforproductinformation,entertheappropriateservermodelnameorcontrollermodel.
Poweringonandselectingbootoptions1.
ConnecttheEthernetcablebetweenthenetworkconnectorontheserverandanetworkjack.
2.
PressthePowerOn/Standbybutton.
3.
Duringtheinitialboot,tomodifytheserverconfigurationROMdefaultsettings,pressF9whenpromptedfromthestartupsequencetoentertheRBSU.
Bydefault,RBSUrunsintheEnglishlanguage.
Formoreinformationonautomaticconfiguration,seetheHPROM-BasedSetupUtilityUserGuideintheHPRBSUInformationLibrary(http://www.
hp.
com/go/rbsu/docs).
NOTE:TheF5keyisnotavailabletolaunchHPSSAfromPOST.
RegisteringtheserverToexperiencequickerserviceandmoreefficientsupport,registertheproductattheHPProductRegistrationwebsite(http://register.
hp.
com).
Hardwareoptionsinstallation23HardwareoptionsinstallationIntroductionIfmorethanoneoptionisbeinginstalled,readtheinstallationinstructionsforallthehardwareoptionsandidentifysimilarstepstostreamlinetheinstallationprocess.
WARNING:Toreducetheriskofpersonalinjuryfromhotsurfaces,allowthedrivesandtheinternalsystemcomponentstocoolbeforetouchingthem.
CAUTION:Topreventdamagetoelectricalcomponents,properlygroundtheserverbeforebeginninganyinstallationprocedure.
Impropergroundingcancauseelectrostaticdischarge.
DriveoptionsTheserversupportsuptofournon-hot-plugLFFdrivesinthedefaultconfiguration,oruptosixLFFdrivesiftwoSATAdriveenablementkitsareinstalled.
TheembeddedstoragecontrollersupportsSATAdriveinstallationonly.
ForSASdriveinstallation,installanHPhostbusadapter.
DriveinstallationguidelinesWhenaddingdrivestotheserver,observethefollowinggeneralguidelines:Thesystemautomaticallysetsalldevicenumbers.
Populatedrivebays,basedonthedrivenumberingsequence.
Startfromthedrivebaywiththelowestdevicenumber.
Whendrivesaregroupedtogetherintothesamedrivearray,theymustbeofthesamecapacitytoprovidethegreateststoragespaceefficiency.
InstallingadriveCAUTION:Topreventimpropercoolingandthermaldamage,donotoperatetheserverunlessallbaysarepopulatedwitheitheracomponentorablank.
Toinstallthecomponent:1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Removethetowerbezel(onpage14).
4.
Removetheaccesspanel(onpage15).
Hardwareoptionsinstallation245.
Removetheairbaffle(onpage17).
6.
Disconnecttheexistingcablesfromthedrive.
7.
Removetheinstalleddrivecageassembly.
8.
Usethescrewsonthedrivecagetoinstallthedrive.
9.
Installthedriveintothedrivecage.
Hardwareoptionsinstallation2510.
Installthedrivecageintothechassis.
11.
Connectalldrivecables.
12.
Installtheairbaffle(onpage16).
13.
Installtheaccesspanel(onpage15).
14.
Installthetowerbezel(onpage13).
15.
Connecteachpowercordtotheserver.
16.
Connecteachpowercordtothepowersource.
17.
Poweruptheserver(onpage13).
DriveenablementoptionToinstallthecomponent:1.
Powerdowntheserver(onpage13).
Hardwareoptionsinstallation262.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Dothefollowing:a.
Unlockthetowerbezel(onpage14).
b.
Removethetowerbezel(onpage14).
4.
Placetheserveronitsside.
5.
Removetheaccesspanel(onpage15).
6.
Removetheairbaffle(onpage17).
7.
RemovetheEMIshield.
8.
InstallthedriveintothedrivecarrierandsecureitwiththeT-15screws.
Hardwareoptionsinstallation279.
SecuretheM3screws(black)tothedrivecarrier.
10.
Insertthedrivecarrierintothemediabayuntilthecarrierlocksintoplace.
11.
Connectthedrivecables.
a.
ConnectandsecuretheSATAcable.
Hardwareoptionsinstallation28b.
Connectthepowercable.
12.
Installtheairbaffle(onpage16).
13.
Installtheaccesspanel(onpage15).
14.
Installthetowerbezel(onpage13).
15.
Returntheservertoanuprightposition.
16.
Connectthepowercordtotheserver.
17.
Connectthepowercordtothepowersource.
18.
Poweruptheserver(onpage13).
ControlleroptionsTheembeddedHPDynamicSmartArrayB120iControlleronlysupportsSATAdevices.
ToobtaintheSATAdriverrequiredforRAIDconfiguration,firstdownloadSPP(http://www.
hp.
com/go/spp/download).
ForSASdriveinstallation,installanHPH220/H221hostbusadapter.
Formoreinformationaboutthecontrolleranditsfeatures,seetheHPDynamicSmartArrayRAIDControllerUserGuideontheHPwebsite(http://www.
hp.
com/support/DSA_RAID_UG_en).
Formoreinformationaboutproductfeatures,specifications,options,configurations,andcompatibility,seetheproductQuickSpecsontheHPwebsite(http://www.
hp.
com/go/qs).
InstallinganHPH220/H221hostbusadapterIMPORTANT:Foradditionalinstallationandconfigurationinformation,seethedocumentationthatshipswiththeoption.
Toinstallthecomponent:1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
Hardwareoptionsinstallation29b.
Disconnecteachpowercordfromtheserver.
3.
Unlockthetowerbezel(onpage14).
4.
Removetheaccesspanel(onpage15).
5.
Removetheairbaffle(onpage17).
6.
Removetheexpansionslotcoverretainer.
7.
Removetheslotcoverblank.
8.
DisconnecttheMini-SAScablefromthesystemboard.
9.
Connectthemini-SAScabletothehostbusadapter.
10.
Installthehostbusadapterinslot3.
Hardwareoptionsinstallation3011.
Closetheexpansionslotcoverretainer.
12.
Installtheairbaffle(onpage16).
13.
Installtheaccesspanel(onpage15).
14.
Returntheservertoanuprightposition.
15.
Connecteachpowercordtotheserver.
16.
Connecteachpowercordtothepowersource.
17.
Poweruptheserver(onpage13).
OpticaldriveoptionToinstallthecomponent:1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Dothefollowing:a.
Unlockthetowerbezel(onpage14).
b.
Removethetowerbezel(onpage14).
4.
Removetheaccesspanel(onpage15).
Hardwareoptionsinstallation315.
Removethemediabayblank.
6.
RemovetheEMIshield.
7.
Attachfourscrewsfromthechassistotheopticaldrive.
Hardwareoptionsinstallation328.
Installtheopticaldriveintothemediadrivebay("Opticaldrivecabling"onpage42).
9.
Connectthedrivecables:a.
Connectthepowercabletothedrive.
b.
ConnectoneendoftheSATAcabletothedriveandtheotherendtothesystemboard.
Forcableroutinginformation,see"Opticaldrivecabling(onpage42).
"10.
Installtheairbaffle(onpage16).
11.
Installtheaccesspanel(onpage15).
12.
Installthetowerbezel(onpage13).
13.
Connecteachpowercordtotheserver.
14.
Connecteachpowercordtothepowersource.
15.
Poweruptheserver(onpage13).
Hardwareoptionsinstallation33MemoryoptionsIMPORTANT:ThisserverdoesnotsupportmixingLRDIMMs,RDIMMs,orUDIMMs.
AttemptingtomixanycombinationoftheseDIMMscancausetheservertohaltduringBIOSinitialization.
Theserversupportsdual-rankUDIMMsoperatingataspeedofupto1600MHz.
DependingontheprocessormodelandthenumberofDIMMsinstalled,thememoryclockspeedmightbereducedto1333or1066MHz.
Theserversupportsamaximumsystemmemoryof32GB,using4-GB,and8-GBUDIMMs.
HPSmartMemoryHPSmartMemory,introducedforGen8servers,authenticatesandunlockscertainfeaturesavailableonlyonHPQualifiedmemoryandverifieswhetherinstalledmemoryhaspassedHPqualificationandtestprocesses.
Qualifiedmemoryisperformance-tunedforHPProLiantandBladeSystemserversandprovidesfutureenhancedsupportthroughmanageabilitysoftware.
CertainperformancefeaturesareuniquewithHPSmartMemory.
TheindustrysupportsUDIMMat2DIMMsperchannelat1066MT/s.
HPSmartMemorysupports2DIMMsperchannelat1600MT/s,or25%greaterbandwidth.
DIMMidentificationTodetermineDIMMcharacteristics,usethelabelattachedtotheDIMMandthefollowingillustrationandtable.
ItemDescriptionDefinition1Size—2Rank1R=Single-rank2R=Dual-rank3R=Three-rank4R=Quad-rank3Datawidthx4=4-bitx8=8-bitHardwareoptionsinstallation34ItemDescriptionDefinition4VoltageratingL=Lowvoltage(1.
35V)U=Ultralowvoltage(1.
25V)Blankoromitted=Standard5Memoryspeed12800=1600-MT/s10600=1333-MT/s8500=1066-MT/s6DIMMtypeR=RDIMM(registered)E=UDIMM(unbufferedwithECC)L=LRDIMM(loadreduced)Forthelatestsupportedmemoryinformation,seetheQuickSpecsontheHPwebsite(http://www.
hp.
com/go/qs).
Atthewebsite,choosethegeographicregion,andthenlocatetheproductbynameorproductcategory.
Single-rankanddual-rankDIMMsDIMMconfigurationrequirementsarebasedontheseclassifications:Single-rankDIMM—Onesetofmemorychipsthatisaccessedwhilewritingtoorreadingfromthememory.
Dual-rankDIMM—Twosingle-rankDIMMsonthesamemodule,withonlyonerankaccessibleatatime.
TheservermemorycontrolsubsystemselectstheproperrankwithintheDIMMwhenwritingtoorreadingfromtheDIMM.
Dual-rankDIMMsprovidethegreatestcapacitywiththeexistingmemorytechnology.
Forexample,ifcurrentDRAMtechnologysupports2-GBsingle-rankDIMMs,adual-rankDIMMwouldbe4GB.
MemorysubsystemarchitectureThememorysubsysteminthisserverisdividedintotwochannels.
EachchannelsupportstwoDIMMslots.
ChannelPopulationorderSlotnumber1CA122DB34DIMMslotsareidentifiedbynumberandbyletter.
Lettersidentifythepopulationorder.
SlotnumbersarereportedbyROMmessagesduringbootandareusedforerrorreporting.
FortheDIMMslotlocations,see"DIMMslotlocations(onpage10).
"ECCmemoryTheserversupportsthestandardECCmemorycorrectionmode.
StandardECCcancorrectsingle-bitmemoryerrorsanddetectmultibitmemoryerrors.
Whenmultibiterrorsaredetected,theerrorissignaledtotheserverandcausestheservertohalt.
Hardwareoptionsinstallation35GeneralDIMMslotpopulationguidelinesTheserverhasfourDIMMslots.
TheserversupportstwochannelswithtwoDIMMslotsperchannel.
oMemorychannel1consistsofthetwoDIMMsthatareclosesttotheprocessor.
oMemorychannel2consistsofthetwoDIMMsthatarefarthestfromtheprocessor.
AwhiteDIMMslotindicatesthefirstslotofachannel(2-A,4-B).
Memoryspeedsupportdependsonthetypeofprocessorinstalled.
Formoreinformation,seethetechnicalspecificationoftheinstalledprocessor.
Theserversupportsupto1600MT/sECCUDIMMs.
Theserversupportsupto32GB(4x8GB)UDIMMs.
Theserverdoesnotsupport:oRDIMMsoNon-ECCUDIMMsWheninstallingDIMMs:oPopulatetheDIMMslotsinthissequence:2-A,4-B,1-C,3-D.
oUseHP-qualifiedUDIMMs.
InstallingaDIMM1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Dothefollowing:a.
Unlockthetowerbezel(onpage14).
b.
Removethetowerbezel(onpage14).
4.
Removetheaccesspanel(onpage15).
5.
Removetheairbaffle(onpage17).
6.
OpentheDIMMslotlatches.
Hardwareoptionsinstallation367.
InstalltheDIMM.
8.
Installtheairbaffle(onpage16).
9.
Installtheaccesspanel(onpage15).
10.
Installthetowerbezel(onpage13).
11.
Connecteachpowercordtotheserver.
12.
Connecteachpowercordtothepowersource.
13.
Poweruptheserver(onpage13).
AfterinstallingtheDIMMs,toconfigurememoryprotectionmode,useRBSU.
SettinguptheHPPS1810-24GSwitch(optional)IfyouintendtousetheserverwiththecompanionHPPS1810-24GSwitch,followtheproceduresinthissection.
Formoreinformationonswitch-relatedsettingsandoperationalprocedures,seethedocumentationforyourswitchmodelontheHPwebsite(http://www.
hp.
com/networking/support).
MountingtheswitchwiththeserverMounttheswitchinarack,onawall,orontopoforunderahorizontalsurface.
Fordetailedinstructions,seetheHPPS1810-24GSwitchQuickSetupGuide.
ConnectingtheservertotheswitchToestablishanEthernetconnection:1.
ConnectanEthernetcabletotheswitch,andthenconnectthecabletoanetworkjack.
2.
ConnectanEthernetcabletotheserverNICconnector1or2("Rearpanelcomponents"onpage8).
Hardwareoptionsinstallation373.
Connectthecabletoanyswitchnetworkport.
CompletingtheswitchSelf-Test1.
Connectthepoweradaptertotheswitch.
2.
ConnectthepoweradaptertotheACpowersource.
3.
CheckthestatusoftheswitchPowerLED.
ThisLEDissolidgreentoindicatethatthepowerconnectionisestablished.
4.
CheckthestatusofthefollowingswitchLEDs:oLink/ActLEDontheswitchnetworkportthatisbeingused—Initially,solidgreentoindicatesuccessfulconnection,andthenflashinggreentoindicateactivecommunicationwiththenetwork.
oFaultLED—RemainsofftoindicatesuccessfulSelf-Testcompletion.
FormoreinformationonthelocationoftheswitchLEDsandtheirbehaviorduringtheSelf-Testprocess,seetheswitchdocumentation.
CompletingtheswitchsetupAftertheEthernetcableconnectionismade,checkthenetworkLEDstatusonboththeserverandtheswitchtoconfirmsuccessfulconnection:Intheserverfrontpanel,theNICstatusLED—SolidgreenIntheswitch,theLink/ActLEDonthenetworkconnectorused—Initially,solidgreentoindicatesuccessfulconnection,andthenflashinggreentoindicateactivecommunicationwiththenetwork.
HPTrustedPlatformModuleoptionFormoreinformationaboutproductfeatures,specifications,options,configurations,andcompatibility,seetheproductQuickSpecsontheHPwebsite(http://www.
hp.
com/go/qs).
UsetheseinstructionstoinstallandenableaTPMonasupportedserver.
Thisprocedureincludesthreesections:1.
InstallingtheTrustedPlatformModuleboard.
2.
Retainingtherecoverykey/password(onpage40).
Hardwareoptionsinstallation383.
EnablingtheTrustedPlatformModule(onpage40).
EnablingtheTPMrequiresaccessingRBSU.
FormoreinformationaboutRBSU,seetheHPwebsite(http://www.
hp.
com/support/rbsu).
TPMinstallationrequirestheuseofdriveencryptiontechnology,suchastheMicrosoftWindowsBitLockerDriveEncryptionfeature.
FormoreinformationonBitLocker,seetheMicrosoftwebsite(http://www.
microsoft.
com).
CAUTION:Alwaysobservetheguidelinesinthisdocument.
Failuretofollowtheseguidelinescancausehardwaredamageorhaltdataaccess.
WheninstallingorreplacingaTPM,observethefollowingguidelines:DonotremoveaninstalledTPM.
Onceinstalled,theTPMbecomesapermanentpartofthesystemboard.
Wheninstallingorreplacinghardware,HPserviceproviderscannotenabletheTPMortheencryptiontechnology.
Forsecurityreasons,onlythecustomercanenablethesefeatures.
Whenreturningasystemboardforservicereplacement,donotremovetheTPMfromthesystemboard.
Whenrequested,HPServiceprovidesaTPMwiththesparesystemboard.
AnyattempttoremoveaninstalledTPMfromthesystemboardbreaksordisfigurestheTPMsecurityrivet.
UponlocatingabrokenordisfiguredrivetonaninstalledTPM,administratorsshouldconsiderthesystemcompromisedandtakeappropriatemeasurestoensuretheintegrityofthesystemdata.
WhenusingBitLocker,alwaysretaintherecoverykey/password.
Therecoverykey/passwordisrequiredtoenterRecoveryModeafterBitLockerdetectsapossiblecompromiseofsystemintegrity.
HPisnotliableforblockeddataaccesscausedbyimproperTPMuse.
Foroperatinginstructions,seetheencryptiontechnologyfeaturedocumentationprovidedbytheoperatingsystem.
InstallingtheTrustedPlatformModuleboardWARNING:Toreducetheriskofpersonalinjury,electricshock,ordamagetotheequipment,removethepowercordtoremovepowerfromtheserver.
ThefrontpanelPowerOn/Standbybuttondoesnotcompletelyshutoffsystempower.
PortionsofthepowersupplyandsomeinternalcircuitryremainactiveuntilACpowerisremoved.
WARNING:Toreducetheriskofpersonalinjuryfromhotsurfaces,allowthedrivesandtheinternalsystemcomponentstocoolbeforetouchingthem.
Toinstallthecomponent:1.
Powerdowntheserver(onpage13).
2.
Dothefollowing:a.
Unlockthetowerbezel(onpage14).
b.
Removethetowerbezel(onpage14).
3.
Removetheaccesspanel(onpage15).
4.
Removetheairbaffle(onpage17).
Hardwareoptionsinstallation39CAUTION:AnyattempttoremoveaninstalledTPMfromthesystemboardbreaksordisfigurestheTPMsecurityrivet.
UponlocatingabrokenordisfiguredrivetonaninstalledTPM,administratorsshouldconsiderthesystemcompromisedandtakeappropriatemeasurestoensuretheintegrityofthesystemdata.
5.
InstalltheTPMboard.
Pressdownontheconnectortoseattheboard("Systemboardcomponents"onpage9).
6.
InstalltheTPMsecurityrivetbypressingtherivetfirmlyintothesystemboard.
7.
Installtheairbaffle(onpage16).
8.
Installtheaccesspanel(onpage15).
9.
Lockthetowerbezel.
10.
Connecteachpowercordtotheserver.
11.
Connecteachpowercordtothepowersource.
12.
Poweruptheserver(onpage13).
Hardwareoptionsinstallation40Retainingtherecoverykey/passwordTherecoverykey/passwordisgeneratedduringBitLockersetup,andcanbesavedandprintedafterBitLockerisenabled.
WhenusingBitLocker,alwaysretaintherecoverykey/password.
Therecoverykey/passwordisrequiredtoenterRecoveryModeafterBitLockerdetectsapossiblecompromiseofsystemintegrity.
Tohelpensuremaximumsecurity,observethefollowingguidelineswhenretainingtherecoverykey/password:Alwaysstoretherecoverykey/passwordinmultiplelocations.
Alwaysstorecopiesoftherecoverykey/passwordawayfromtheserver.
Donotsavetherecoverykey/passwordontheencryptedharddrive.
EnablingtheTrustedPlatformModule1.
Whenpromptedduringthestart-upsequence,accessRBSUbypressingtheF9key.
2.
FromtheMainMenu,selectServerSecurity.
3.
FromtheServerSecurityMenu,selectTrustedPlatformModule.
4.
FromtheTrustedPlatformModuleMenu,selectTPMFunctionality.
5.
SelectEnable,andthenpresstheEnterkeytomodifytheTPMFunctionalitysetting.
6.
PresstheEsckeytoexitthecurrentmenu,orpresstheF10keytoexitRBSU.
7.
Reboottheserver.
8.
EnabletheTPMintheOS.
ForOS-specificinstructions,seetheOSdocumentation.
CAUTION:WhenaTPMisinstalledandenabledontheserver,dataaccessislockedifyoufailtofollowtheproperproceduresforupdatingthesystemoroptionfirmware,replacingthesystemboard,replacingaharddrive,ormodifyingOSapplicationTPMsettings.
Formoreinformationonfirmwareupdatesandhardwareprocedures,seetheHPTrustedPlatformModuleBestPracticesWhitePaperontheHPwebsite(http://www.
hp.
com/support).
FormoreinformationonadjustingTPMusageinBitLocker,seetheMicrosoftwebsite(http://technet.
microsoft.
com/en-us/library/cc732774.
aspx).
Cabling41CablingCablingoverviewThissectionprovidesguidelinestohelpmakeinformeddecisionsaboutcablingtheserverandhardwareoptionstooptimizeperformance.
Forinformationoncablingperipheralcomponents,seethewhitepaperonhigh-densitydeploymentattheHPwebsite(http://www.
hp.
com/products/servers/platforms).
CAUTION:Whenroutingcables,alwaysbesurethatthecablesarenotinapositionwheretheycanbepinchedorcrimped.
StoragecablingDrivetosystemboard(SATAdrivesupportonly)ItemDescription1Drivepowercable2Mini-SAScableCabling42Drivetocontroller(SATAandSASdrivesupport)ItemDescription1Drivepowercable2Mini-SAScableOpticaldrivecablingItemDescription1Opticaldrivepowercable2SATAcableSoftwareandconfigurationutilities43SoftwareandconfigurationutilitiesServermodeThesoftwareandconfigurationutilitiespresentedinthissectionoperateinonlinemode,offlinemode,orinbothmodes.
SoftwareorconfigurationutilityServermodeHPiLO(onpage43)OnlineandOfflineIntegratedManagementLog(onpage44)OnlineandOfflineHPInsightRemoteSupport(onpage44)OnlineHPInsightOnline(onpage45)OnlineHPInsightDiagnostics(onpage45)OnlineScriptingToolkitforWindowsandLinux(onpage46)OnlineHPServicePackforProLiant(onpage46)OnlineandOfflineHPSmartUpdateManager(onpage46)OnlineandOfflineHPSmartStorageAdministrator(onpage47)OnlineandOfflineProductQuickSpecsFormoreinformationaboutproductfeatures,specifications,options,configurations,andcompatibility,seetheproductQuickSpecsontheHPwebsite(http://www.
hp.
com/go/qs).
HPiLOTheiLOsubsystemisastandardcomponentofHPProLiantserversthatsimplifiesinitialserversetup,serverhealthmonitoring,powerandthermaloptimization,andremoteserveradministration.
TheiLOsubsystemincludesanintelligentmicroprocessor,andsecurememory.
ThisdesignmakesiLOindependentofthehostserveranditsoperatingsystem.
iLOfeaturesAgentlessManagement.
AllkeyinternalsubsystemsaremonitoredbyiLO.
Ifenabled,SNMPalertsaresentdirectlybyiLOregardlessofthehostoperatingsystemorevenifnohostoperatingsystemisinstalled.
EmbeddedremotesupportsoftwareisavailableonHPProLiantGen8andlaterserverswithiLO,regardlessoftheoperatingsystemsoftwareandwithoutinstallingOSagentsontheserver.
UsingiLO,youcandothefollowing:Accessahigh-performanceandsecureIntegratedRemoteConsoletotheserverfromanywhereintheworldifyouhaveanetworkconnectiontotheserver.
Usetheshared.
NETIntegratedRemoteConsoletocollaboratewithuptofourserveradministrators.
Remotelymounthigh-performanceVirtualMediadevicestotheserver.
Softwareandconfigurationutilities44Securelyandremotelycontrolthepowerstateofthemanagedserver.
ImplementtrueAgentlessManagementwithSNMPalertsfromHPiLO,regardlessofthestateofthehostserver.
RegisterforHPInsightRemoteSupport.
UseVirtualPowerandVirtualMediafromtheGUI,theCLI,ortheiLOscriptingtoolkitformanytasks,includingtheautomationofdeploymentandprovisioning.
ControliLObyusingaremotemanagementtool.
FormoreinformationaboutiLOfeatures,seetheiLOdocumentationontheHPwebsite(http://www.
hp.
com/go/ilo/docs).
Foracompletelistofsupportedfeaturesandfunctionality,seetheHPiLO4QuickSpecsontheHPwebsite(http://h18000.
www1.
hp.
com/products/quickspecs/14276_div/14276_div.
pdf).
IntegratedManagementLogTheIMLrecordshundredsofeventsandstorestheminaneasy-to-viewform.
TheIMLtimestampseacheventwith1-minutegranularity.
YoucanviewrecordedeventsintheIMLinseveralways,includingthefollowing:FromwithinHPSIMFromwithinoperatingsystem-specificIMLviewers:oForWindows:IMLVieweroForLinux:IMLViewerApplicationFromwithintheiLOwebinterfaceFromwithinHPInsightDiagnostics(onpage45)HPInsightRemoteSupportHPstronglyrecommendsthatyouregisteryourdeviceforremotesupporttoenableenhanceddeliveryofyourHPWarranty,HPCarePackService,orHPcontractualsupportagreement.
HPInsightRemoteSupportsupplementsyourmonitoringcontinuouslytoensuremaximumsystemavailabilitybyprovidingintelligenteventdiagnosis,andautomatic,securesubmissionofhardwareeventnotificationstoHP,whichwillinitiateafastandaccurateresolution,basedonyourproduct'sservicelevel.
NotificationscanbesenttoyourauthorizedHPChannelPartnerforonsiteservice,ifconfiguredandavailableinyourcountry.
Formoreinformation,seeHPInsightRemoteSupportandInsightOnlineSetupGuideforProLiantServersandBladeSystemc-ClassEnclosuresontheHPwebsite(http://www.
hp.
com/go/insightremotesupport/docs).
HPInsightRemoteSupportisavailableaspartofHPWarranty,HPCarePackService,orHPcontractualsupportagreement.
HPInsightRemoteSupportcentralconnectWhenyouusetheembeddedRemoteSupportfunctionalitywithHPProLiantGen8andlaterservermodelsandHPBladeSystemc-Classenclosures,youcanregisteraserverorenclosuretocommunicatetoHPthroughanHPInsightRemoteSupportcentralizedHostingDeviceinyourlocalenvironment.
AllconfigurationandserviceeventinformationisroutedthroughtheHostingDevice.
ThisinformationcanbeviewedbyusingthelocalHPInsightRemoteSupportuserinterfaceortheweb-basedviewinHPInsightOnline.
Softwareandconfigurationutilities45Formoreinformation,seeHPInsightRemoteSupportReleaseNotesontheHPwebsite(http://www.
hp.
com/go/insightremotesupport/docs).
HPInsightOnlinedirectconnectWhenyouusetheembeddedRemoteSupportfunctionalitywithHPProLiantGen8andlaterservermodelsandHPBladeSystemc-Classenclosures,youcanregisteraserverorenclosuretocommunicatedirectlytoHPInsightOnlinewithouttheneedtosetupanHPInsightRemoteSupportcentralizedHostingDeviceinyourlocalenvironment.
HPInsightOnlinewillbeyourprimaryinterfaceforremotesupportinformation.
Formoreinformation,seetheproductdocumentationontheHPwebsite(http://www.
hp.
com/go/insightremotesupport/docs).
HPInsightOnlineHPInsightOnlineisacapabilityoftheHPSupportCenterportal.
CombinedwithHPInsightRemoteSupportcentralconnectorHPInsightOnlinedirectconnect,itautomaticallyaggregatesdevicehealth,asset,andsupportinformationwithcontractandwarrantyinformation,andthensecuresitinasingle,personalizeddashboardthatisviewablefromanywhereatanytime.
ThedashboardorganizesyourITandservicedatatohelpyouunderstandandrespondtothatinformationmorequickly.
Withspecificauthorizationfromyou,anauthorizedHPChannelPartnercanalsoviewyourITenvironmentremotelyusingHPInsightOnline.
FormoreinformationaboutusingHPInsightOnline,seetheHPInsightOnlineUser'sGuideontheHPwebsite(http://www.
hp.
com/go/insightremotesupport/docs).
HPInsightDiagnosticsHPInsightDiagnosticsisaproactiveservermanagementtoolthatprovidesdiagnosticsandtroubleshootingcapabilitiestoassistITadministratorswhoverifyserverinstallations,troubleshootproblems,andperformrepairvalidation.
HPInsightDiagnosticsOnlineEditionisaweb-basedapplicationthatcapturessystemconfigurationandotherrelateddataneededforeffectiveservermanagement.
AvailableinMicrosoftWindowsandLinuxversions,theutilityhelpstoensurepropersystemoperation.
Formoreinformationortodownloadtheutility,seetheHPwebsite(http://www.
hp.
com/servers/diags).
HPInsightDiagnosticsOnlineEditionisalsoavailableintheSPP("HPServicePackforProLiant"onpage46).
HPInsightDiagnosticssurveyfunctionalityHPInsightDiagnostics(onpage45)providessurveyfunctionalitythatgatherscriticalhardwareandsoftwareinformationonProLiantservers.
Thisfunctionalitysupportsoperatingsystemsthataresupportedbytheserver.
Foroperatingsystemssupportedbytheserver,seetheHPwebsite(http://www.
hp.
com/go/supportos).
Ifasignificantchangeoccursbetweendata-gatheringintervals,thesurveyfunctionmarksthepreviousinformationandoverwritesthesurveydatafilestoreflectthelatestchangesintheconfiguration.
SurveyfunctionalitycanbeinstalledthroughtheSPP("HPServicePackforProLiant"onpage46).
Softwareandconfigurationutilities46ScriptingToolkitforWindowsandLinuxTheScriptingToolkitforWindowsandLinuxisaserverdeploymentproductthatdeliversanunattendedautomatedinstallationforhigh-volumeserverdeployments.
TheScriptingToolkitisdesignedtosupportProLiantBL,ML,DL,SL,andXLservers.
Thetoolkitincludesamodularsetofutilitiesandimportantdocumentationthatdescribeshowtoapplythesetoolstobuildanautomatedserverdeploymentprocess.
TheScriptingToolkitprovidesaflexiblewaytocreatestandardserverconfigurationscripts.
Thesescriptsareusedtoautomatemanyofthemanualstepsintheserverconfigurationprocess.
Thisautomatedserverconfigurationprocesscutstimefromeachdeployment,makingitpossibletoscalerapid,high-volumeserverdeployments.
Formoreinformation,andtodownloadtheScriptingToolkit,seetheHPwebsite(http://www.
hp.
com/go/ProLiant/STK).
HPServicePackforProLiantSPPisacomprehensivesystemssoftware(driversandfirmware)solutiondeliveredasasinglepackagewithmajorserverreleases.
ThissolutionusesHPSUMasthedeploymenttoolandistestedonallsupportedHPProLiantserversincludingHPProLiantGen8andlaterservers.
SPPcanbeusedinanonlinemodeonaWindowsorLinuxhostedoperatingsystem,orinanofflinemodewheretheserverisbootedtoanoperatingsystemincludedontheISOfilesothattheservercanbeupdatedautomaticallywithnouserinteractionorupdatedininteractivemode.
FormoreinformationortodownloadSPP,seeoneofthefollowingpagesontheHPwebsite:HPServicePackforProLiantdownloadpage(http://www.
hp.
com/go/spp)HPSmartUpdate:ServerFirmwareandDriverUpdatespage(http://www.
hp.
com/go/SmartUpdate)HPSmartUpdateManagerHPSUMisaproductusedtoinstallandupdatefirmware,drivers,andsystemssoftwareonHPProLiantservers.
HPSUMprovidesaGUIandacommand-linescriptableinterfacefordeploymentofsystemssoftwareforsingleorone-to-manyHPProLiantserversandnetwork-basedtargets,suchasiLOs,OAs,andVCEthernetandFibreChannelmodules.
FormoreinformationaboutHPSUM,seetheproductpageontheHPwebsite(http://www.
hp.
com/go/hpsum).
TodownloadHPSUM,seetheHPwebsite(http://www.
hp.
com/go/hpsum/download).
ToaccesstheHPSmartUpdateManagerUserGuide,seetheHPSUMInformationLibrary(http://www.
hp.
com/go/hpsum/documentation).
Re-enteringtheserverserialnumberandproductIDAfteryoureplacethesystemboard,youmustre-entertheserverserialnumberandtheproductID.
1.
Duringtheserverstartupsequence,presstheF9keytoaccessRBSU.
2.
SelecttheAdvancedOptionsmenu.
3.
SelectServiceOptions.
Softwareandconfigurationutilities474.
SelectSerialNumber.
Thefollowingwarningsappear:WARNING!
WARNING!
WARNING!
TheserialnumberisloadedintothesystemduringthemanufacturingprocessandshouldNOTbemodified.
Thisoptionshouldonlybeusedbyqualifiedservicepersonnel.
Thisvalueshouldalwaysmatchtheserialnumberstickerlocatedonthechassis.
Warning:TheserialnumbershouldONLYbemodifiedbyqualifiedservicepersonnel.
Thisvalueshouldalwaysmatchtheserialnumberlocatedonthechassis.
5.
PresstheEnterkeytoclearthewarning.
6.
EntertheserialnumberandpresstheEnterkey.
7.
SelectProductID.
Thefollowingwarningappears:Warning:TheProductIDshouldONLYbemodifiedbyqualifiedservicepersonnel.
ThisvalueshouldalwaysmatchtheProductIDonthechassis.
8.
EntertheproductIDandpresstheEnterkey.
9.
PresstheEsckeytoclosethemenu.
10.
PresstheEsckeytoexitRBSU.
11.
PresstheF10keytoconfirmexitingRBSU.
Theserverautomaticallyreboots.
UtilitiesandfeaturesHPSmartStorageAdministratorHPSSAisaconfigurationandmanagementtoolforHPSmartArraycontrollers.
StartingwithHPProLiantGen8servers,HPSSAreplacesACUwithanenhancedGUIandadditionalconfigurationfeatures.
HPSSAexistsinthreeinterfaceformats:theHPSSAGUI,theHPSSACLI,andHPSSAScripting.
Althoughallformatsprovidesupportforconfigurationtasks,someoftheadvancedtasksareavailableinonlyoneformat.
SomeHPSSAfeaturesincludethefollowing:Supportsonlinearraycapacityexpansion,logicaldriveextension,assignmentofonlinespares,andRAIDorstripesizemigrationSuggeststheoptimalconfigurationforanunconfiguredsystemProvidesdiagnosticandSmartSSDWearGaugefunctionalityontheDiagnosticstabForsupportedcontrollers,providesaccesstoadditionalfeatures.
FormoreinformationaboutHPSSA,seetheHPwebsite(http://www.
hp.
com/go/hpssa).
AutomaticServerRecoveryASRisafeaturethatcausesthesystemtorestartwhenacatastrophicoperatingsystemerroroccurs,suchasabluescreen,ABEND(doesnotapplytoHPProLiantDL980Servers),orpanic.
Asystemfail-safetimer,theASRtimer,startswhentheSystemManagementdriver,alsoknownastheHealthDriver,isloaded.
Whentheoperatingsystemisfunctioningproperly,thesystemperiodicallyresetsthetimer.
However,whentheoperatingsystemfails,thetimerexpiresandrestartstheserver.
Softwareandconfigurationutilities48ASRincreasesserveravailabilitybyrestartingtheserverwithinaspecifiedtimeafterasystemhang.
Atthesametime,theHPSIMconsolenotifiesyoubysendingamessagetoadesignatedpagernumberthatASRhasrestartedthesystem.
YoucandisableASRfromtheSystemManagementHomepageorthroughRBSU.
USBsupportHPprovidesstandardUSB2.
0support,standardUSB3.
0support,andlegacyUSBsupport.
StandardsupportisprovidedbytheOSthroughtheappropriateUSBdevicedrivers.
BeforetheOSloads,HPprovidessupportforUSB2.
0devicesthroughlegacyUSBsupport,whichisenabledbydefaultinthesystemROM.
USB3.
0portsarenotfunctionalbeforetheOSloads.
ThenativeOSprovidesUSB3.
0supportthroughappropriatexHCIdrivers.
LegacyUSBsupportprovidesUSBfunctionalityinenvironmentswhereUSBsupportisnotavailablenormally.
Specifically,HPprovideslegacyUSBfunctionalityforthefollowing:POSTRBSUDiagnosticsDOSOperatingenvironmentswhichdonotprovidenativeUSBsupportRedundantROMsupportTheserverenablesyoutoupgradeorconfiguretheROMsafelywithredundantROMsupport.
TheserverhasasingleROMthatactsastwoseparateROMimages.
Inthestandardimplementation,onesideoftheROMcontainsthecurrentROMprogramversion,whiletheothersideoftheROMcontainsabackupversion.
NOTE:TheservershipswiththesameversionprogrammedoneachsideoftheROM.
SafetyandsecuritybenefitsWhenyouflashthesystemROM,theflashingmechanismwritesoverthebackupROMandsavesthecurrentROMasabackup,enablingyoutoswitcheasilytothealternateROMversionifthenewROMbecomescorruptedforanyreason.
ThisfeatureprotectstheexistingROMversion,evenifyouexperienceapowerfailurewhileflashingtheROM.
KeepingthesystemcurrentAccesstoHPSupportMaterialsAccesstosomeupdatesforHPProLiantServersmayrequireproductentitlementwhenaccessedthroughtheHPSupportCentersupportportal.
HPrecommendsthatyouhaveanHPPassportsetupwithrelevantentitlements.
Formoreinformation,seetheHPwebsite(http://h20564.
www2.
hp.
com/portal/site/hpsc/public/kb/docDisplay/docId=c03859703).
Softwareandconfigurationutilities49DriversIMPORTANT:Alwaysperformabackupbeforeinstallingorupdatingdevicedrivers.
TheserverincludesnewhardwarethatmaynothavedriversupportonallOSinstallationmedia.
Drivers,ROMimages,andvalue-addsoftwarecanbedownloadedaspartofanSPP("HPServicePackforProLiant"onpage46).
IfyouareinstallingdriversfromSPP,besurethatyouareusingthelatestSPPversionthatyourserversupports.
ToverifythatyourserverisusingthelatestsupportedversionandformoreinformationaboutSPP,seetheHPwebsite(http://www.
hp.
com/go/spp/download).
Tolocatethedriversforaparticularserver,gototheHPwebsite(http://www.
hp.
com/go/hpsc)andclickonDrivers,Software&Firmware.
Then,enteryourproductnameintheFindanHPproductfieldandclickGo.
SoftwareandfirmwareSoftwareandfirmwareshouldbeupdatedbeforeusingtheserverforthefirsttime,unlessanyinstalledsoftwareorcomponentsrequireanolderversion.
Forsystemsoftwareandfirmwareupdates,useoneofthefollowingsources:DownloadtheSPP("HPServicePackforProLiant"onpage46)fromtheHPServicePackforProLiantdownloadpage(http://www.
hp.
com/go/spp).
Downloadindividualdrivers,firmware,orothersystemssoftwarecomponentsfromtheserverproductpageintheHPSupportCenter(http://www.
hp.
com/go/hpsc).
OperatingSystemVersionSupportForinformationaboutspecificversionsofasupportedoperatingsystem,refertotheoperatingsystemsupportmatrix(http://www.
hp.
com/go/supportos).
VersioncontrolTheVCRMandVCAareweb-enabledInsightManagementAgentstoolsthatHPSIMusestoschedulesoftwareupdatetaskstotheentireenterprise.
VCRMmanagestherepositoryforSPP.
AdministratorscanviewtheSPPcontentsorconfigureVCRMtoautomaticallyupdatetherepositorywithinternetdownloadsofthelatestsoftwareandfirmwarefromHP.
VCAcomparesinstalledsoftwareversionsonthenodewithupdatesavailableintheVCRMmanagedrepository.
AdministratorsconfigureVCAtopointtoarepositorymanagedbyVCRM.
Formoreinformationaboutversioncontroltools,seetheHPSystemsInsightManagerUserGuide,theHPVersionControlAgentUserGuide,andtheHPVersionControlRepositoryManagerUserGuideontheHPwebsite(http://www.
hp.
com/go/enterprise/docs).
1.
SelectHPInsightManagementfromtheavailableoptionsinProductsandSolutions.
2.
SelectHPVersionControlfromtheavailableoptionsinHPInsightManagement.
3.
Downloadthelatestdocument.
Softwareandconfigurationutilities50HPoperatingsystemsandvirtualizationsoftwaresupportforProLiantserversForinformationaboutspecificversionsofasupportedoperatingsystem,seetheHPwebsite(http://www.
hp.
com/go/ossupport).
HPTechnologyServicePortfolioConnecttoHPforassistanceonthejourneytothenewstyleofIT.
HPTechnologyServicesdeliversconfidenceandreducesrisktohelpyourealizeagilityandstabilityinyourITinfrastructure.
Utilizeourconsultingexpertiseintheareasofprivateorhybridcloudcomputing,bigdataandmobilityrequirements,improvingdatacenterinfrastructureandbetteruseoftoday'sserver,storageandnetworkingtechnology.
Formoreinformation,seetheHPwebsite(http://www.
hp.
com/services/consulting).
OursupportportfoliocoversservicesforHPserver,storageandnetworkinghardwareandsoftwareplustheleadingindustrystandardoperatingsystems.
Letusworkproactivelywithyoutopreventproblems.
Ourflexiblechoicesofhardwareandsoftwaresupportcoveragewindowsandresponsetimeshelpresolveproblemsfaster,reduceunplannedoutagesandfreeyourstaffformoreimportanttasks.
Formoreinformation,seetheHPwebsite(http://www.
hp.
com/services/support).
Tapintoourknowledge,expertise,innovationandworld-classservicestoachievebetterresults.
Accessandapplytechnologyinnewwaystooptimizeyouroperationsandyou'llbepositionedforsuccess.
ChangecontrolandproactivenotificationHPoffersChangeControlandProactiveNotificationtonotifycustomers30to60daysinadvanceofupcominghardwareandsoftwarechangesonHPcommercialproducts.
Formoreinformation,refertotheHPwebsite(http://www.
hp.
com/go/pcn).
Troubleshooting51TroubleshootingTroubleshootingresourcesTheHPProLiantGen8TroubleshootingGuide,VolumeI:Troubleshootingprovidesproceduresforresolvingcommonproblemsandcomprehensivecoursesofactionforfaultisolationandidentification,issueresolution,andsoftwaremaintenanceonProLiantserversandserverblades.
Toviewtheguide,selectalanguage:English(http://www.
hp.
com/support/ProLiant_TSG_v1_en)French(http://www.
hp.
com/support/ProLiant_TSG_v1_fr)Spanish(http://www.
hp.
com/support/ProLiant_TSG_v1_sp)German(http://www.
hp.
com/support/ProLiant_TSG_v1_gr)Japanese(http://www.
hp.
com/support/ProLiant_TSG_v1_jp)SimplifiedChinese(http://www.
hp.
com/support/ProLiant_TSG_v1_sc)TheHPProLiantGen8TroubleshootingGuide,VolumeII:ErrorMessagesprovidesalistoferrormessagesandinformationtoassistwithinterpretingandresolvingerrormessagesonProLiantserversandserverblades.
Toviewtheguide,selectalanguage:English(http://www.
hp.
com/support/ProLiant_EMG_v1_en)French(http://www.
hp.
com/support/ProLiant_EMG_v1_fr)Spanish(http://www.
hp.
com/support/ProLiant_EMG_v1_sp)German(http://www.
hp.
com/support/ProLiant_EMG_v1_gr)Japanese(http://www.
hp.
com/support/ProLiant_EMG_v1_jp)SimplifiedChinese(http://www.
hp.
com/support/ProLiant_EMG_v1_sc)Systembatteryreplacement52SystembatteryreplacementIftheservernolongerautomaticallydisplaysthecorrectdateandtime,thenreplacethebatterythatprovidespowertothereal-timeclock.
Undernormaluse,batterylifeis5to10years.
WARNING:Thecomputercontainsaninternallithiummanganesedioxide,avanadiumpentoxide,oranalkalinebatterypack.
Ariskoffireandburnsexistsifthebatterypackisnotproperlyhandled.
Toreducetheriskofpersonalinjury:Donotattempttorechargethebattery.
Donotexposethebatterytotemperatureshigherthan60°C(140°F).
Donotdisassemble,crush,puncture,shortexternalcontacts,ordisposeofinfireorwater.
Replaceonlywiththesparedesignatedforthisproduct.
Toremovethecomponent:1.
Powerdowntheserver(onpage13).
2.
Removeallpower:a.
Disconnecteachpowercordfromthepowersource.
b.
Disconnecteachpowercordfromtheserver.
3.
Dothefollowing:a.
Unlockthetowerbezel(onpage14).
b.
Removethetowerbezel(onpage14).
4.
Removetheaccesspanel(onpage15).
5.
Removetheairbaffle(onpage17).
6.
Locatethebatteryonthesystemboard("Systemboardcomponents"onpage9).
7.
Removethebattery.
Systembatteryreplacement53IMPORTANT:ReplacingthesystemboardbatteryresetsthesystemROMtoitsdefaultconfiguration.
Afterreplacingthebattery,reconfigurethesystemthroughRBSU.
Toreplacethecomponent,reversetheremovalprocedure.
Formoreinformationaboutbatteryreplacementorproperdisposal,contactanauthorizedreselleroranauthorizedserviceprovider.
Regulatoryinformation54RegulatoryinformationSafetyandregulatorycomplianceForsafety,environmental,andregulatoryinformation,seeSafetyandComplianceInformationforServer,Storage,Power,Networking,andRackProducts,availableattheHPwebsite(http://www.
hp.
com/support/Safety-Compliance-EnterpriseProducts).
TurkeyRoHSmaterialcontentdeclarationUkraineRoHSmaterialcontentdeclarationWarrantyinformationHPProLiantandX86ServersandOptions(http://www.
hp.
com/support/ProLiantServers-Warranties)HPEnterpriseServers(http://www.
hp.
com/support/EnterpriseServers-Warranties)HPStorageProducts(http://www.
hp.
com/support/Storage-Warranties)HPNetworkingProducts(http://www.
hp.
com/support/Networking-Warranties)Electrostaticdischarge55ElectrostaticdischargePreventingelectrostaticdischargeTopreventdamagingthesystem,beawareoftheprecautionsyouneedtofollowwhensettingupthesystemorhandlingparts.
Adischargeofstaticelectricityfromafingerorotherconductormaydamagesystemboardsorotherstatic-sensitivedevices.
Thistypeofdamagemayreducethelifeexpectancyofthedevice.
Topreventelectrostaticdamage:Avoidhandcontactbytransportingandstoringproductsinstatic-safecontainers.
Keepelectrostatic-sensitivepartsintheircontainersuntiltheyarriveatstatic-freeworkstations.
Placepartsonagroundedsurfacebeforeremovingthemfromtheircontainers.
Avoidtouchingpins,leads,orcircuitry.
Alwaysbeproperlygroundedwhentouchingastatic-sensitivecomponentorassembly.
GroundingmethodstopreventelectrostaticdischargeSeveralmethodsareusedforgrounding.
Useoneormoreofthefollowingmethodswhenhandlingorinstallingelectrostatic-sensitiveparts:Useawriststrapconnectedbyagroundcordtoagroundedworkstationorcomputerchassis.
Wriststrapsareflexiblestrapswithaminimumof1megohm±10percentresistanceinthegroundcords.
Toprovideproperground,wearthestrapsnugagainsttheskin.
Useheelstraps,toestraps,orbootstrapsatstandingworkstations.
Wearthestrapsonbothfeetwhenstandingonconductivefloorsordissipatingfloormats.
Useconductivefieldservicetools.
Useaportablefieldservicekitwithafoldingstatic-dissipatingworkmat.
Ifyoudonothaveanyofthesuggestedequipmentforpropergrounding,haveanauthorizedresellerinstallthepart.
Formoreinformationonstaticelectricityorassistancewithproductinstallation,contactanauthorizedreseller.
Specifications56SpecificationsEnvironmentalspecificationsSpecificationValueTemperaturerange*Operating0°Cto40°C(32°Fto104°F)Nonoperating-30°Cto65°C(-22°Fto149°F)Relativehumidity(noncondensing)Operating,maximumwetbulbtemperatureof28°C(82.
4°F)10%to90%Nonoperating,maximumwetbulbtemperatureof38.
7°C(101.
7°F)0%to95%*Alltemperatureratingsshownareforsealevel.
Analtitudederatingof1°Cper304.
8m(1.
8°Fper1,000ft)to3048m(10,000ft)isapplicable.
Nodirectsunlightallowed.
ServerspecificationsSpecificationTowermodelHeight36.
82cm(14.
50in)Depth47.
52cm(18.
71in)Width17.
50cm(6.
89in)Minimumweight10.
80kg(23.
81lb)Maximumweight15.
20kg(33.
51lb)PowersupplyspecificationsDependingoninstalledoptions,theserverisconfiguredwithoneofthefollowingpowersupplies:HP350W4UIntegratedPowerSupplyFormoreinformationaboutthepowersupplyfeatures,specifications,andcompatibility,seetheHPwebsite(http://www.
hp.
com/go/proliant/powersupply).
Supportandotherresources57SupportandotherresourcesBeforeyoucontactHPBesuretohavethefollowinginformationavailablebeforeyoucallHP:OnboardAdministratorSHOWALLreport(forHPBladeSystemproductsonly)FormoreinformationonobtainingtheOnboardAdministratorSHOWALLreport,seetheHPwebsite(http://www.
hp.
com/go/OAlog).
Technicalsupportregistrationnumber(ifapplicable)ProductserialnumberProductmodelnameandnumberProductidentificationnumberApplicableerrormessagesAdd-onboardsorhardwareThird-partyhardwareorsoftwareOperatingsystemtypeandrevisionlevelHPcontactinformationForUnitedStatesandworldwidecontactinformation,seetheContactHPwebsite(http://www.
hp.
com/go/assistance).
IntheUnitedStates:TocontactHPbyphone,call1-800-334-5144.
Forcontinuousqualityimprovement,callsmayberecordedormonitored.
IfyouhavepurchasedaCarePack(serviceupgrade),seetheSupport&Driverswebsite(http://www8.
hp.
com/us/en/support-drivers.
html).
Iftheproblemcannotberesolvedatthewebsite,call1-800-633-3600.
FormoreinformationaboutCarePacks,seetheHPwebsite(http://pro-aq-sama.
houston.
hp.
com/services/cache/10950-0-0-225-121.
html).
CustomerSelfRepairHPproductsaredesignedwithmanyCustomerSelfRepair(CSR)partstominimizerepairtimeandallowforgreaterflexibilityinperformingdefectivepartsreplacement.
IfduringthediagnosisperiodHP(orHPserviceprovidersorservicepartners)identifiesthattherepaircanbeaccomplishedbytheuseofaCSRpart,HPwillshipthatpartdirectlytoyouforreplacement.
TherearetwocategoriesofCSRparts:Mandatory—Partsforwhichcustomerselfrepairismandatory.
IfyourequestHPtoreplacetheseparts,youwillbechargedforthetravelandlaborcostsofthisservice.
Supportandotherresources58Optional—Partsforwhichcustomerselfrepairisoptional.
Thesepartsarealsodesignedforcustomerselfrepair.
If,however,yourequirethatHPreplacethemforyou,theremayormaynotbeadditionalcharges,dependingonthetypeofwarrantyservicedesignatedforyourproduct.
NOTE:SomeHPpartsarenotdesignedforcustomerselfrepair.
Inordertosatisfythecustomerwarranty,HPrequiresthatanauthorizedserviceproviderreplacethepart.
Thesepartsareidentifiedas"No"intheIllustratedPartsCatalog.
Basedonavailabilityandwheregeographypermits,CSRpartswillbeshippedfornextbusinessdaydelivery.
Samedayorfour-hourdeliverymaybeofferedatanadditionalchargewheregeographypermits.
Ifassistanceisrequired,youcancalltheHPTechnicalSupportCenterandatechnicianwillhelpyouoverthetelephone.
HPspecifiesinthematerialsshippedwithareplacementCSRpartwhetheradefectivepartmustbereturnedtoHP.
IncaseswhereitisrequiredtoreturnthedefectiveparttoHP,youmustshipthedefectivepartbacktoHPwithinadefinedperiodoftime,normallyfive(5)businessdays.
Thedefectivepartmustbereturnedwiththeassociateddocumentationintheprovidedshippingmaterial.
FailuretoreturnthedefectivepartmayresultinHPbillingyouforthereplacement.
Withacustomerselfrepair,HPwillpayallshippingandpartreturncostsanddeterminethecourier/carriertobeused.
FormoreinformationaboutHP'sCustomerSelfRepairprogram,contactyourlocalserviceprovider.
FortheNorthAmericanprogram,refertotheHPwebsite(http://www.
hp.
com/go/selfrepair).
Réparationparleclient(CSR)LesproduitsHPcomportentdenombreusespiècesCSR(CustomerSelfRepair=réparationparleclient)afindeminimiserlesdélaisderéparationetfaciliterleremplacementdespiècesdéfectueuses.
Sipendantlapériodedediagnostic,HP(ousespartenairesoumainteneursagréés)déterminequelaréparationpeutêtreeffectuéeàl'aided'unepièceCSR,HPvousl'envoiedirectement.
IlexistedeuxcatégoriesdepiècesCSR:Obligatoire-Piècespourlesquelleslaréparationparleclientestobligatoire.
SivousdemandezàHPderemplacercespièces,lescotsdedéplacementetmaind'uvreduservicevousserontfacturés.
Facultatif-Piècespourlesquelleslaréparationparleclientestfacultative.
Cespiècessontégalementconuespourpermettreauclientd'effectuerlui-mêmelaréparation.
Toutefois,sivousdemandezàHPderemplacercespièces,l'interventionpeutounonvousêtrefacturée,selonletypedegarantieapplicableàvotreproduit.
REMARQUE:CertainespiècesHPnesontpasconuespourpermettreauclientd'effectuerlui-mêmelaréparation.
Pourquelagarantiepuisses'appliquer,HPexigequeleremplacementdelapiècesoiteffectuéparunMainteneurAgréé.
Cespiècessontidentifiéesparlamention"Non"dansleCatalogueillustré.
LespiècesCSRsontlivréeslejourouvrésuivant,danslalimitedesstocksdisponiblesetselonvotresituationgéographique.
Sivotresituationgéographiquelepermetetquevousdemandezunelivraisonlejourmêmeoudansles4heures,celle-civousserafacturée.
Pourbénéficierd'uneassistancetéléphonique,appelezleCentred'assistancetechniqueHP.
DanslesdocumentsenvoyésaveclapiècederechangeCSR,HPprécises'ilestnécessairedeluiretournerlapiècedéfectueuse.
Sic'estlecas,vousdevezlefairedansledélaiindiqué,généralementcinq(5)joursouvrés.
Lapièceetsadocumentationdoiventêtreretournéesdansl'emballagefourni.
Sivousneretournezpaslapiècedéfectueuse,HPseréserveledroitdevousfacturerlescotsderemplacement.
Danslecasd'unepièceCSR,HPsupportel'ensembledesfraisd'expéditionetderetour,etdéterminelasociétédecoursesouletransporteuràutiliser.
Pourplusd'informationssurleprogrammeCSRdeHP,contactezvotreMainteneurAgréelocal.
Pourplusd'informationssurceprogrammeenAmériqueduNord,consultezlesiteWebHP(http://www.
hp.
com/go/selfrepair).
Supportandotherresources59RiparazionedapartedelclientePerabbreviareitempidiriparazioneegarantireunamaggioreflessibilitànellasostituzionedipartidifettose,iprodottiHPsonorealizzaticonnumerosicomponentichepossonoessereriparatidirettamentedalcliente(CSR,CustomerSelfRepair).
SeinfasedidiagnosticaHP(ouncentrodiserviziodiassistenzaHP)identificailguastocomeriparabilemedianteunricambioCSR,HPlospediràdirettamentealclienteperlasostituzione.
VisonoduecategoriedipartiCSR:Obbligatorie–Partichedevonoesserenecessariamenteriparatedalcliente.
SeilclienteneaffidalariparazioneadHP,devesostenerelespesedispedizioneedimanodoperaperilservizio.
Opzionali–Partilacuiriparazionedapartedelclienteèfacoltativa.
Sitrattacomunquedicomponentiprogettatiperquestoscopo.
SetuttaviailclientenerichiedelasostituzioneadHP,potrebbedoversostenerespeseaddizionaliasecondadeltipodigaranziaprevistoperilprodotto.
NOTA:alcunicomponentiHPnonsonoprogettatiperlariparazionedapartedelcliente.
Perrispettarelagaranzia,HPrichiedechequestepartisianosostituitedauncentrodiassistenzaautorizzato.
Talipartisonoidentificatedaun"No"nelCatalogoillustratodeicomponenti.
Inbasealladisponibilitàeallalocalitàgeografica,lepartiCSRvengonospediteconconsegnaentroilgiornolavorativoseguente.
Laconsegnanelgiornostessooentroquattrooreèoffertaconunsupplementodicostosoloinalcunezone.
Incasodinecessitàsipuòrichiederel'assistenzatelefonicadiunaddettodelcentrodisupportotecnicoHP.
NelmaterialefornitoconunapartediricambioCSR,HPspecificaseilclientedeverestituiredeicomponenti.
QualorasiarichiestalaresaadHPdelcomponentedifettoso,losidevespedireadHPentroundeterminatoperiododitempo,generalmentecinque(5)giornilavorativi.
Ilcomponentedifettosodeveessererestituitoconladocumentazioneassociatanell'imballodispedizionefornito.
LamancatarestituzionedelcomponentepuòcomportarelafatturazionedelricambiodapartediHP.
Nelcasodiriparazionedapartedelcliente,HPsostienetuttelespesedispedizioneeresaesceglieilcorriere/vettoredautilizzare.
PerulterioriinformazionisulprogrammaCSRdiHPcontattareilcentrodiassistenzadizona.
PerilprogrammainNordAmericafareriferimentoalsitoWebHP(http://www.
hp.
com/go/selfrepair).
CustomerSelfRepairHPProdukteenthaltenvieleCSR-Teile(CustomerSelfRepair),umReparaturzeitenzuminimierenundhhereFlexibilittbeimAustauschdefekterBauteilezuermglichen.
WennHP(odereinHPServicepartner)beiderDiagnosefeststellt,dassdasProduktmithilfeeinesCSR-Teilsrepariertwerdenkann,sendetIhnenHPdiesesBauteilzumAustauschdirektzu.
CSR-TeilewerdeninzweiKategorienunterteilt:Zwingend–Teile,fürdiedasCustomerSelfRepair-Verfahrenzwingendvorgegebenist.
WennSiedenAustauschdieserTeilevonHPvornehmenlassen,werdenIhnendieAnfahrt-undArbeitskostenfürdiesenServiceberechnet.
Optional–Teile,fürdiedasCustomerSelfRepair-Verfahrenoptionalist.
DieseTeilesindauchfürCustomerSelfRepairausgelegt.
WennSiejedochdenAustauschdieserTeilevonHPvornehmenlassenmchten,knnenbeidiesemServicejenachdenfürIhrProduktvorgesehenenGarantiebedingungenzustzlicheKostenanfallen.
HINWEIS:EinigeTeilesindnichtfürCustomerSelfRepairausgelegt.
UmdenGarantieanspruchdesKundenzuerfüllen,mussdasTeilvoneinemHPServicepartnerersetztwerden.
ImillustriertenTeilekatalogsinddieseTeilemitNo"bzw.
Nein"gekennzeichnet.
Supportandotherresources60CSR-TeilewerdenabhngigvonderVerfügbarkeitundvomLieferzielamfolgendenGeschftstaggeliefert.
FürbestimmteStandorteisteineLieferungamselbenTagoderinnerhalbvonvierStundengegeneinenAufpreisverfügbar.
WennSieHilfebentigen,knnenSiedasHPtechnischeSupportCenteranrufenundsichvoneinemMitarbeiterperTelefonhelfenlassen.
DenMaterialien,diemiteinemCSR-Ersatzteilgeliefertwerden,knnenSieentnehmen,obdasdefekteTeilanHPzurückgeschicktwerdenmuss.
Wenneserforderlichist,dasdefekteTeilanHPzurückzuschicken,müssenSiediesinnerhalbeinesvorgegebenenZeitraumstun,inderRegelinnerhalbvonfünf(5)Geschftstagen.
DasdefekteTeilmussmitderzugehrigenDokumentationinderVerpackungzurückgeschicktwerden,dieimLieferumfangenthaltenist.
WennSiedasdefekteTeilnichtzurückschicken,kannHPIhnendasErsatzteilinRechnungstellen.
ImFallevonCustomerSelfRepairkommtHPfüralleKostenfürdieLieferungundRücksendungaufundbestimmtdenKurier-/Frachtdienst.
WeitereInformationenüberdasHPCustomerSelfRepairProgrammerhaltenSievonIhremServicepartnervorOrt.
InformationenüberdasCSR-ProgramminNordamerikafindenSieaufderHPWebsiteunter(http://www.
hp.
com/go/selfrepair).
ReparacionesdelpropioclienteLosproductosdeHPincluyenmuchoscomponentesqueelpropiousuariopuedereemplazar(CustomerSelfRepair,CSR)paraminimizareltiempodereparaciónyofrecerunamayorflexibilidadalahoraderealizarsustitucionesdecomponentesdefectuosos.
Si,durantelafasedediagnóstico,HP(olosproveedoresosociosdeserviciodeHP)identificaqueunareparaciónpuedellevarseacabomedianteelusodeuncomponenteCSR,HPleenviarádichocomponentedirectamenteparaquerealicesusustitución.
LoscomponentesCSRseclasificanendoscategorías:Obligatorio:componentesparalosquelareparaciónporpartedelusuarioesobligatoria.
SisolicitaaHPquerealicelasustitucióndeestoscomponentes,tendráquehacersecargodelosgastosdedesplazamientoydemanodeobradedichoservicio.
Opcional:componentesparalosquelareparaciónporpartedelusuarioesopcional.
Estoscomponentestambiénestándiseadosparaquepuedanserreparadosporelusuario.
Sinembargo,siprecisaqueHPrealicesusustitución,puedeonoconllevarcostesadicionales,dependiendodeltipodeserviciodegarantíacorrespondientealproducto.
NOTA:Algunoscomponentesnoestándiseadosparaquepuedanserreparadosporelusuario.
Paraqueelusuariohagavalersugarantía,HPponecomocondiciónqueunproveedordeserviciosautorizadorealicelasustitucióndeestoscomponentes.
Dichoscomponentesseidentificanconlapalabra"No"enelcatálogoilustradodecomponentes.
Segúnladisponibilidadylasituacióngeográfica,loscomponentesCSRseenviaránparaquelleguenasudestinoalsiguientedíalaborable.
Silasituacióngeográficalopermite,sepuedesolicitarlaentregaenelmismodíaoencuatrohorasconuncosteadicional.
Siprecisaasistenciatécnica,puedellamaralCentrodeasistenciatécnicadeHPyrecibiráayudatelefónicaporpartedeuntécnico.
ConelenvíodematerialesparalasustitucióndecomponentesCSR,HPespecificarásiloscomponentesdefectuososdeberándevolverseaHP.
EnaquelloscasosenlosqueseanecesariodevolveralgúncomponenteaHP,deberáhacerloenelperiododetiempoespecificado,normalmentecincodíaslaborables.
Loscomponentesdefectuososdeberándevolversecontodaladocumentaciónrelacionadayconelembalajedeenvío.
Sinoenviaraelcomponentedefectuosorequerido,HPpodrácobrarleporeldesustitución.
Enelcasodetodassustitucionesquelleveacaboelcliente,HPseharácargodetodoslosgastosdeenvíoydevolucióndecomponentesyescogerálaempresadetransportequeseutiliceparadichoservicio.
Supportandotherresources61ParaobtenermásinformaciónacercadelprogramadeReparacionesdelpropioclientedeHP,póngaseencontactoconsuproveedordeservicioslocal.
SiestáinteresadoenelprogramaparaNorteamérica,visitelapáginawebdeHPsiguiente(http://www.
hp.
com/go/selfrepair).
CustomerSelfRepairVeelonderdeleninHPproductenzijndoordeklantzelfterepareren,waardoordereparatieduurtoteenminimumbeperktkanblijvenendeflexibiliteitinhetvervangenvandefecteonderdelengroteris.
DezeonderdelenwordenCSR-onderdelen(CustomerSelfRepair)genoemd.
AlsHP(ofeenHPServicePartner)bijdediagnosevaststeltdatdereparatiekanwordenuitgevoerdmeteenCSR-onderdeel,verzendtHPdatonderdeelrechtstreeksnaaru,zodatuhetdefecteonderdeeldaarmeekuntvervangen.
ErzijntweecategorienCSR-onderdelen:Verplicht:Onderdelenwaarvoorreparatiedoordeklantverplichtis.
AlsuHPverzoektdezeonderdelenvoorutevervangen,wordenuvoordezeservicereiskostenenarbeidslooninrekeninggebracht.
Optioneel:Onderdelenwaarvoorreparatiedoordeklantoptioneelis.
Ookdezeonderdelenzijnontworpenvoorreparatiedoordeklant.
AlsuechterHPverzoektdezeonderdelenvoorutevervangen,kunnendaarvoorextrakosteninrekeningwordengebracht,afhankelijkvanhettypegarantieservicevoorhetproduct.
OPMERKING:SommigeHPonderdelenzijnnietontwikkeldvoorreparatiedoordeklant.
InverbandmetdegarantievoorwaardenmoethetonderdeeldooreengeautoriseerdeServicePartnerwordenvervangen.
Dezeonderdelenwordenindegellustreerdeonderdelencatalogusaangemerktmet"Nee".
AfhankelijkvandeleverbaarheidendelocatiewordenCSR-onderdelenverzondenvoorleveringopdeeerstvolgendewerkdag.
Leveringopdezelfdedagofbinnenvieruurkantegenmeerkostenwordenaangeboden,indienditmogelijkisgeziendelocatie.
Indienassistentiegewenstis,beltueenHPServicePartneromviadetelefoontechnischeondersteuningteontvangen.
HPvermeldtindedocumentatiebijhetvervangendeCSR-onderdeelofhetdefecteonderdeelaanHPmoetwordengeretourneerd.
AlshetdefecteonderdeelaanHPmoetwordenteruggezonden,moetuhetdefecteonderdeelbinneneenbepaaldeperiode,gewoonlijkvijf(5)werkdagen,retournerenaanHP.
Hetdefecteonderdeelmoetmetdebijbehorendedocumentatiewordengeretourneerdinhetmeegeleverdeverpakkingsmateriaal.
Alsuhetdefecteonderdeelnietterugzendt,kanHPuvoorhetvervangendeonderdeelkosteninrekeningbrengen.
BijreparatiedoordeklantbetaaltHPalleverzendkostenvoorhetvervangendeengeretourneerdeonderdeelenkiestHPzelfwelkekoerier/transportonderneminghiervoorwordtgebruikt.
NeemcontactopmeteenServicePartnervoormeerinformatieoverhetCustomerSelfRepairprogrammavanHP.
InformatieoverServicePartnersvindtuopdeHPwebsite(http://www.
hp.
com/go/selfrepair).
ReparofeitopeloclienteOsprodutosdaHPsoprojetadoscommuitaspeasparareparofeitopelocliente(CSR)demodoaminimizarotempodereparoepermitirmaiorflexibilidadenasubstituiodepeascomdefeito.
Se,duranteoperíododediagnóstico,aHP(oufornecedores/parceirosdeserviodaHP)concluirqueoreparopodeserefetuadopelousodeumapeaCSR,apeadereposioseráenviadadiretamenteaocliente.
ExistemduascategoriasdepeasCSR:Obrigatória–Peascujoreparofeitopeloclienteéobrigatório.
SedesejarqueaHPsubstituaessaspeas,serocobradasasdespesasdetransporteemo-de-obradoservio.
Supportandotherresources62Opcional–Peascujoreparofeitopeloclienteéopcional.
Essaspeastambémsoprojetadasparaoreparofeitopelocliente.
Noentanto,sedesejarqueaHPassubstitua,podehaverounoacobranadetaxaadicional,dependendodotipodeserviodegarantiadestinadoaoproduto.
OBSERVAO:AlgumaspeasdaHPnosoprojetadasparaoreparofeitopelocliente.
Afimdecumpriragarantiadocliente,aHPexigequeumtécnicoautorizadosubstituaapea.
Essaspeasestoidentificadascomamarca"No"(No),nocatálogodepeasilustrado.
Conformeadisponibilidadeeolocalgeográfico,aspeasCSRseroenviadasnoprimeirodiaútilapósopedido.
Ondeascondiesgeográficaspermitirem,aentreganomesmodiaouemquatrohoraspodeserfeitamedianteumataxaadicional.
Seprecisardeauxílio,entreemcontatocomoCentrodesuportetécnicodaHPparaqueumtécnicooajudeportelefone.
AHPespecificanosmateriaisfornecidoscomapeaCSRdereposioseapeacomdefeitodeveserdevolvidaàHP.
Noscasosemqueissofornecessário,éprecisoenviarapeacomdefeitoàHPdentrodoperíododeterminado,normalmentecinco(5)diasúteis.
Apeacomdefeitodeveserenviadacomadocumentaocorrespondentenomaterialdetransportefornecido.
Casonoofaa,aHPpoderácobrarareposio.
Paraaspeasdereparofeitopelocliente,aHPpagatodasasdespesasdetransporteededevoluodapeaedeterminaatransportadora/serviopostalaserutilizado.
ParaobtermaisinformaessobreoprogramadereparofeitopeloclientedaHP,entreemcontatocomofornecedordeservioslocal.
Paraoprogramanorte-americano,visiteositedaHP(http://www.
hp.
com/go/selfrepair).
Supportandotherresources63Supportandotherresources64Acronymsandabbreviations65AcronymsandabbreviationsABENDabnormalendACUArrayConfigurationUtilityAMPAdvancedMemoryProtectionASRAutomaticServerRecoveryBSMIBureauofStandards,MetrologyandInspectionCEConformitéEuropéenne(EuropeanConformity)CSACanadianStandardsAssociationCSRCustomerSelfRepairEMIelectromagneticinterferenceFBWCflash-backedwritecacheFCCFederalCommunicationsCommissionHPSIMHPSystemsInsightManagerAcronymsandabbreviations66HPSUMHPSmartUpdateManagerIECInternationalElectrotechnicalCommissioniLOIntegratedLights-OutIMLIntegratedManagementLogISOInternationalOrganizationforStandardizationLFFlargeformfactorLRDIMMloadreduceddualin-linememorymoduleNMInonmaskableinterruptNVRAMnonvolatilememoryPCIePeripheralComponentInterconnectExpressPDUpowerdistributionunitPOSTPower-OnSelfTestRBSUROM-BasedSetupUtilityRDIMMregistereddualin-linememorymoduleAcronymsandabbreviations67RDPRapidDeploymentPackRFradiofrequencyRFIradiofrequencyinterferenceSASserialattachedSCSISATAserialATASDSecureDigitalSPPHPServicePackforProLiantTMRArecommendedambientoperatingtemperatureTPMTrustedPlatformModuleUDIMMunregistereddualin-linememorymoduleUIDunitidentificationUSBuniversalserialbusVCAVersionControlAgentVCRMVersionControlRepositoryManagerAcronymsandabbreviations68xHCIExtensibleHostControllerInterfaceDocumentationfeedback69DocumentationfeedbackHPiscommittedtoprovidingdocumentationthatmeetsyourneeds.
Tohelpusimprovethedocumentation,sendanyerrors,suggestions,orcommentstoDocumentationFeedback(mailto:docsfeedback@hp.
com).
Includethedocumenttitleandpartnumber,versionnumber,ortheURLwhensubmittingyourfeedback.
Index70Aaccesspanel15ArrayConfigurationUtility(ACU)47ASR(AutomaticServerRecovery)47authorizedreseller55,57AutomaticServerRecovery(ASR)47Bbattery52battery,installing52bootoptions22BSMInotice54buttons6buttons,frontpanel6Ccables41cabling41Canadiannotice54CarePack19,44,50,57cautions21,55ChangeControl47,50components6components,frontpanel6components,identification6configurationofsystem22,43connectors6contactingHP57controller28CSR(customerselfrepair)57customerselfrepair(CSR)57Ddiagnostictools47DIMMidentification33DIMMslotlocations10DIMMs34DIMMs,installing35DIMMs,single-anddual-rank34drivers49drives,installationguidelines23drives,installing23Eelectricalgroundingrequirements20electrostaticdischarge55enablingtheTrustedPlatformModule40environmentalrequirements19,20environmentalspecifications56errormessages51EuropeanUnionnotice54FFBWCcabling41features6,47FederalCommunicationsCommission(FCC)notice54firmware48,49frontpanelcomponents6frontpanelLEDs7Ggroundingmethods55groundingrequirements20,55Hhardwareoptionsinstallation23healthdriver47helpresources57Hot-plugSAS/SATAharddrivecabling41HPInsightDiagnostics45HPInsightRemoteSupportsoftware44,50HPSmartUpdateManageroverview46HPtechnicalsupport50,57IiLO(IntegratedLights-Out)44IML(IntegratedManagementLog)44InsightDiagnostics48installationservices19,21installation,serveroptions21,23installinghardware21,23IndexIndex71installingtheaccesspanel15IntegratedLights-Out(iLO)44IntegratedManagementLog(IML)44JJapanesenotice54LLEDs,troubleshooting51Mmediadrivebaycabling42memory33,34memoryoptions33NNMIfunctionality11notificationactions50Ooperatingsysteminstallation22,50operatingsystems49,50opticaldrive30optimumenvironment19optionsinstallation19,21,23,33PPCIexpansionslots11phonenumbers57populationguidelines23powerdistributionunit(PDU)20PowerOnbutton22powerrequirements20powersupplyspecifications56poweringdown13poweringup13preparationprocedures13problemdiagnosis51ProductID46QQuickSpecs37,43Rrackinstallation19rearpanelcomponents8rearpanelLEDs9recoveringalostpassword40redundantROM48registeringtheserver22regulatorycompliancenotices54removingtheaccesspanel15replacingthebatteries52retainingtherecoverykey/password40ROMredundancy48ROMPaqutility48Ssafetyconsiderations48,54,55scriptedinstallation46scriptingtoolkit46security48serialnumber46seriesnumber54serverfeaturesandoptions23Servermode43serversetup19,22,48serverspecifications56serverwarningsandcautions21ServicePacks46shippingcartoncontents21SmartUpdateManager46software49,50spaceandairflowrequirements19specifications56specifications,environmental56specifications,power56specifications,server56staticelectricity55support57supportedoperatingsystems49,50switch,systemmaintenance11systembattery52,54,55systemconfigurationsettings11,48systemmaintenanceswitch11TTaiwanbatteryrecyclingnotice54technicalsupport50,57telephonenumbers57temperaturerequirements20towerbezel,installing13,14towerbezel,removing14TPM(TrustedPlatformModule)37,38,40troubleshooting51Index72UupdatingthesystemROM48USBsupport48utilities43,47utilities,deployment46Vventilation19Virtualizationoption50Wwarnings21website,HP57