网络不良与垃圾信息

举报受理情况月报12321网络不良与垃圾信息举报受理中心二一二年第三期;总第四十七期(2012.
04.
01—2012.
04.
30)12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第2页共10页目录一、12321网络不良与垃圾信息举报受理中心举报受理方式(全国统一)·······································3二、12321举报中心举报情况月报··············································································································31.
互联网举报情况·························································································································31.
1垃圾邮件举报情况···············································································································41.
2互联网不良网站举报情况····································································································51.
3其它互联网不良信息举报情况····························································································62.
移动电话网举报情况·················································································································62.
1涉嫌违法类短信举报情况····································································································62.
2移动电话网骚扰电话举报情况····························································································72.
3其它移动电话网不良信息举报情况····················································································73.
固定电话网举报情况·················································································································8三、12321举报中心处理情况·······················································································································81、垃圾邮件处理情况·····················································································································82、钓鱼网站处理情况·····················································································································83、淫秽色情及低俗网站信息处理情况··························································································84、其它违法网站处理情况·············································································································95、短信息处理情况·························································································································912321网络不良与垃圾信息举报受理中心2012年第3期总第47期第3页共10页一、12321网络不良与垃圾信息举报受理中心举报受理方式(全国统一)1.
电话:010-12321(北京地区直接拨打12321)2.
邮箱:abuse@12321.
cn3.
短信:123214.
互联网网站:www.
12321.
cn5.
WAP网站:wap.
12321.
cn6.
AM321软件:您可到wap.
12321.
cn/am免费下载安装AM321软件后,利用软件向举报中心举报(注:短信举报方式为:在被举报信息内容前面输入被举报号码,并用"*"隔开,发送至12321)二、12321举报中心举报情况月报1.
互联网举报情况4月份12321举报中心共收到举报互联网不良与垃圾信息22292件次.
其中垃圾邮件8332件次;互联网不良网站13264件次;其它互联网不良与垃圾信息(博客、论坛等)共696件次.
12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第4页共10页图11.
1垃圾邮件举报情况4月份共收到垃圾邮件的举报8332件次,通过对中文邮件内容进行分析,排在前五位的内容分别为:违法出售票、证类1799件次,占42.
5%;会展类783件次,占18.
5%;涉嫌欺诈类390件次,占9.
2%;色情、暴力类372件次,占8.
8%;企业行政服务类184件次,占4.
3%;其他各类信息举报情况如下图所示:12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第5页共10页图21.
2互联网不良网站举报情况4月份举报不良网站共13264件次.
去除重复和无效举报后,共收到有效网站数量12,530件次,其中网站内容涉及淫秽信息类的6920件次,占55.
1%;其次是诈骗类1420件次,占11.
3%;钓鱼类329件次,占2.
6%;其他各类信息举报情况如下图所示:图312321网络不良与垃圾信息举报受理中心2012年第3期总第47期第6页共10页1.
3其它互联网不良信息举报情况4月份举报其它互联网不良与垃圾信息共696件次.
举报恶意软件79件次;举报通过论坛传播不良与垃圾信息282件次,通过博客传播的246件次,通过即时消息等方式传播不良与垃圾信息共89件次.
2.
移动电话网举报情况4月份12321举报中心共收到移动电话网各类举报37958件次,其中短信35216件次;骚扰电话2436件次;其它移动不良信息(IVR、彩铃等)共306件次.
图42.
1涉嫌违法类短信举报情况4月份举报内容涉嫌违法类短信共4481件次,占短信举报总量的12.
7%.
其中,举报违法出售票据、证件2633件次,所占比例58.
8%;(自2009年1月4日开展"打击违法发票"专项行12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第7页共10页动以来至2012年4月底,共接到此类举报数据269343件次);非法金融活动1136件次,所占比例25.
4%;出售违禁品506件次,所占比例11.
3%;非法经营活动188件次,所占比例4.
2%;反动政治谣言18件次,所占比例0.
3%;各类举报信息比例如下图所示:图52.
2移动电话网骚扰电话举报情况4月份共收到举报移动电话网骚扰电话2436件次,其中内容为餐饮业推销、涉嫌欺诈类和房地产推销的举报信息居前三位,占比分别为39.
1%、27.
5%和14.
3%.
2.
3其它移动电话网不良信息举报情况4月份共收到举报移动电话网其它(彩信、彩铃、IVR等)不良与垃圾信息共306件次.
12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第8页共10页3.
固定电话网举报情况4月份12321举报中心共收到举报固定电话网1301件次.
其中举报固定电话网骚扰电话1166件次;举报垃圾传真66件次;举报不良声讯台25件次;其它举报44件次.
三、12321举报中心处理情况1、垃圾邮件处理情况发出《垃圾邮件举报处理函》6份,要求邮件运营企业处理发送垃圾邮件的邮箱地址178个.
截至目前邮件运营企业已全部对非伪造的邮箱账号作暂停处理.
2、钓鱼网站处理情况提取各类域名的钓鱼类网站209件次,已交CNNIC处理.
目前,该批网站已依据CNNIC的处理流程:删除域名对应URL链接并推送给第三方合作单位进行提示屏蔽处理.
3、淫秽色情及低俗网站信息处理情况经初步核查,4月份举报涉嫌淫秽色情及低俗信息网站信息7210件次,并将境内网站信息移交主管部门处理,结果如下:涉嫌淫秽色情网站信息内容涉嫌淫秽色情的344个有效网站信息转交公安部公众信息网络安全举报机构.
截止目前暂无任何反馈信息.
12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第9页共10页涉嫌低俗网站信息内容涉嫌低俗的162个有效网站信息转交互联网违法和不良信息举报中心处理.
截止目前暂无任何反馈信息.
4、其它违法网站处理情况提取有关诈骗等违法类网站2294件次,已交互联网违法和不良信息举报中心协查处理,4月份无反馈信息.
5、短信息处理情况点对点类4月份提取涉及违反"九不准"的网内点对点类涉嫌违法短信息546件次,涉及号码435个,已提请公安部门处理.
提取网内点对点类垃圾短信息四批次,涉及被不同举报者举报多次的手机号码20个,已全部下发提醒短信息,经监测12321举报中心4月份未再次收到举报.
提取网间点对点类垃圾短信14787件次数据,包括中国移动435件次,中国联通7731件次,已上传网间平台或通过邮件方式发送处理.
按照规定处理流程,中国移动按时处理率为100.
00%,中国联通按时处理率为98.
68%,中国电信按时处理率为100.
00%.
端口类提取运营商自营业务号段和SP企业号段发送网内垃圾短信息的举报7191件次,涉及号码4241个,已要求运营商处理.
按12321网络不良与垃圾信息举报受理中心2012年第3期总第47期第10页共10页照规定处理流程,各基础电信运营商的按时处理率均为100%.
各基础电信企业协查发送的不良与垃圾短信息情况(端口)基础电信运营企业需协查数据反馈处理的详细情况处理回复数量(起)所占比例(%)中国移动5605已为投诉用户屏蔽此类信息401471.
61%停短信功能159128.
39%中国联通1373已为投诉用户屏蔽此类信息115684.
20%业务整改876.
34%非垃圾短信,为资费类信息、正常业务或彩信提示信息等.
412.
98%经查无此条记录或无此端口896.
48%中国电信213已为投诉用户屏蔽此类信息18285.
45%未查到下发记录3114.
55%注:各基础电信企业需要协查的数据发送时间:120326;120406;120413;120420.
各基础电信企业需要反馈处理结果的时间:120406;120413;120420;120427.