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OrderingintheOnlineShop1BasketoverviewIntroductionImportingpartslistsSavingandforwardingbaskets,documenttracking,creatingbarcodelabelsInitiatingorders,requesteddeliverydate,quotationoptionsExitSoftwaresupport—Processstep:OrderingintheOnlineShopThebasketcontainsmanyfunctionsthatmakeyourworkeasier.
Fromthebasket,youcanviewthefollowinginformationataglance:PartnumberandquantityProductdescriptionPriceandavailabilityImportantnotesabouttheproductdirectlyabovetherelevantitemAdditionalinformationaboutproductsthatarebeingphasedoutBenefits:Noneedtowaitforarequestedquotation,andpricesandavailabilityareimmediatelyvisiblePromptnotificationsaboutproductsthataretobephasedoutHomeBasketExit2Softwaresupport—Processstep:OrderingintheOnlineShopSpecialfunctionsthatweoffer:ImportpartslistsfordirectlyusingdatafromyourownsystemOrdertracking,includingforfaxandphoneordersDownloadcompletedocumentationBenefits:ImportingpartslistseliminatestheriskoftypingerrorsandincorrectordersDeliverystatuscanbeviewedquicklyandeasilyatanytime,optimisingprojectmanagementYoureceivealldocumentsforyourorderwithonedownload+languageselectionHomeBasketExit3Softwaresupport—Processstep:OrderingintheOnlineShopTheBarcodeDesignerinthebaskethelpsyoutocreatebarcodelabelsthatoptimiseyourlogistics.
Thefollowinginformationcanbeincorporated:CustomermaterialnumberProductillustrationFestopartnumberStoragelocationBenefits:EasyreorderingviabarcodescannerFastallocationofrepeatordersviatheproductimageandstoragelocationHomeBasketExit4OrderingintheOnlineShop—Overviewofthebasket1.
"Displayorderingsteps"2.
Directentryofpartnumbersinbasket3.
Thebasketshowspriceandavailabilityforallproductsaddedtothebasket.
4.
Manyotherfunctions,including:SavebasketsChangedeliverydateImportandexportpartslistsincsvformat(Excel)Benefit:AllimportantinformationandfunctionsataglanceHome1234Exit5Ordering—BasketoverviewOtheractionssuchasProductcomparisonCombineidenticalitems…canbeselected.
Benefit:ProductdifferencesarevisuallyhighlightedforfastanalysisBetteroverviewforconsolidatingcommonpartsHomeExit6Ordering—AddingproductstothebasketProductscanbeaddedtothebasketasfollows:Festopartnumber(1)ImmediateverificationofpriceandavailabilityTypecode(1)OpencataloguesearchCustomerpartnumber(1)(providedthatthecustomerpartnumberhasbeenenteredinthesystembyFesto)Quickentry(2)FastmethodofaddingseveralitemstothebasketwithoneupdateBenefit:ThepriceandavailabilityofproductscanbecheckedveryquicklyHome21Exit7IMPORTINGPARTSLISTSExit8Ordering—ImportingpartslistsThreeoptionsareavailableforcsvformat:ModifiedcsvfilecsvfileinFestoformatcsvfilewithheaderinformation(FestoFullFormat)ExistingpartslistsinExcelcanbesavedasacsv.
file,andconfigurableproductscanbeimportedaslongastheidentcodeisknownBenefits:MinimisestheriskoftypingerrorsthatcancauseincorrectordersInterfacestoin-housesystemscanbeeasilyusedHomeImportingpartslists(csv.
files)Exit9Ordering—Importingpartslists1.
ThefilestructureisdisplayedinpreviewSelectthecolumninwhichtheFestopartnumberappearsSelectthecolumnwhichhasthequantityinyourlistSelectthecolumnonwhichtheconfigurationcodeappears2.
Savesettingstoreusesameformat3.
Click"Startimport"Fileischecked4.
Non-Festopartnumbersaredisplayedinredandselectionisremoved5.
Click"Startimport"again6.
Closewindowandclick"Updatebasket"HomeImport–Option1:ModifiedcsvfileExit10Ordering—ImportingpartslistsImportingfileswithapredefinedformatColumn1PositionColumn2PartnumberColumn3QuantityColumn4CustomerpartnumberColumns5,6Ident.
codeforexample,canalsobeafilefromFestocatalogueonDVDHomeImport–Option1:csvfileinFestoformatExit11Ordering—ImportingpartslistsWhenheaderinformationisimported,importantgeneralinformationsuchasthecustomername,customernumber,requesteddeliverydate,etc.
,isalsoimported.
Benefit:Theorderingprocessissimplifiedwhenyoudefinethedefaultformatinyourownsystemanddirectlyimportheaderinformation.
HomeImport–Option1:csvfilewithheaderdataExit12Ordering—ImportingpartslistsThepartnumberandquantitycanbeeasilyenteredinthefield(1)using"copyandpaste".
Thepartnumbersareseparatedwithatab,commaandsemicolon.
Theentriescanthenbequicklyandeasilytransferredtothebasket.
Benefit:QuickdatatransferisalsopossiblewithoutacsvfileHomeImport–Option2:Datatransferby"copyandpaste"1Exit13INITIATINGORDERS,REQUESTEDDELIVERYDATE,QUOTATIONOPTIONSExit14Ordering—TriggeringtheorderprocessUserswithorderingauthorisationscancompletetheorderingprocessinjustafewclicks.
1.
Entryoforderreference2.
Definitionofprojectnumber,costcentreorotherdatatosupportinternalprocessing3.
Thedeliveryaddressfromthecustomermasterisdisplayed4.
SelectingorderconfirmationHome1234Exit15Ordering—RequestingthepreferreddeliverydateCheckonlinewhetheryoucanreceiveyourdeliverybeforeourproposeddeliverydateorsetadateinthefuture.
EnterthepreferreddeliverydateinthefieldprovidedSelectdeliverytypeIfnecessary,check"Shipcompleteordersonly"Click"Check"todisplaycurrentavailabilityinthebasketBenefit:Quickandeasyschedulingofyourorderforoptimallogisticsandwarehouseprocesses.
HomeExit16Ordering—QuotationfunctionYoucanalsofindallofyourquotationsonline:Aquotationcanhavethefollowingstatus:Openmeansthatthequotationcanbeorderedbyclickingonthe"Process"buttonOrderedmeansthatthequotationhasalreadybeenorderedYoucanclick"Trackorder"toviewtheorderstatusinOrderTrackingatanytime.
ExpiredmeansthatthequotationhasexpiredandcannolongerbeorderedRejectedmeansthatthequotationhasbeenrejectedandisthereforeclosedBenefit:StatusoverviewofallquotationsenteredHomeExit17SAVINGANDFORWARDINGBASKETS,DOCUMENTTRACKING,CREATINGBARCODELABELSExit18Ordering—SavingbasketsPartslistscanbesaved,simplyenterthenameandclickSave.
Ifthenamealreadyexists,youwillbeaskedwhetheryouwanttooverwritethepartslistthathasalreadybeensaved.
AsaveconfirmationisimmediatelydisplayedatthetopofthescreenSavedbasketscaneasilybereused;simplyclick"Savedbaskets"andentertherelevantsearchcriteriaBenefit:FrequentlyneededproductscanbeeasilysavedandquicklyreusedHomeExit19Ordering—ForwardingbaskettoauthorisedpurchaserThisfunctionalityisonlyavailabletoOnlineShopuserswithoutorderingauthorisation.
Inthebasket,thecustomerseesalistofallauthorisedOnlineShopuserswhoareregisteredunderthesamecustomernumber,includingthecustomerhim/herself.
Youcanselecttheauthoriseduserandclick"Continue"tosendthebasketandane-mailnotificationtotheauthoriseduser.
Therelevantpurchasersimplyhastologonto"Savedbaskets"toviewallthebasketsforwardedtothatuser.
HomeExit20Order—DocumenttrackingDisplaysthefollowingdocumentsfromthelast30daysbydefault:Orders(withorderpositionandstatus)OrderconfirmationfordownloadaspdforcsvInvoiceswithdownloadfunctionalityBenefit:Orderstatuscanbecheckedanytime,evenforphoneandfaxordersHomeExit21Ordering—CreatingbarcodelabelsTheBarcodeDesignerinthebaskethelpsyoutocreatebarcodelabelsthatoptimiseyourlogistics.
Thefollowinginformationcanbeincorporated:CustomermaterialnumberProductillustrationFestopartnumberStoragelocationBenefits:EasyreorderingviabarcodescannerFastallocationofrepeatordersviatheproductimageandstoragelocationHomeExit22Ordering—SparepartsThesparepartscataloguecanbefoundintheSupporttabunder"Commissioningandaftersales"1.
YoucanselectsparepartsonlinefromoursparepartscatalogueandeasilyorderthemfromourOnlineShop.
2.
YoucansaveexplodedviewsandpartslistsasPDFsorprintthemout3.
YoucandeterminewhichsparepartscanbeusedforanapplicationBenefits:ManyFestoproductscanberepairedverycost-effectivelyExplodedviewsandpartslistscanbeaccesseddirectlysoyoudon'thavetosearchforthemseparatelyHomeExit23