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ActivClientandWindows8SummaryActivClientandWindows8:ActivIdentityiscurrentlyworkingonActivClientupdatestoprovidesupportfortheWindows8operatingsystem.
ActivClient7.
0.
1isaninitialActivClientreleaseprovidingpartialsupportforWindows8.
ActivClient7.
0.
2isanupcomingActivClientreleasethatwillprovidefullsupportforWindows8;itwillbeavailableearlyApril2013.
CustomersusingActivClient7.
0onWindows8willfacesomeinteroperabilityissues.
ActivIdentityisaddressingtheseissuesintwoupcomingActivClientupdates.
HereisthelistofimprovementscomingineachversionrelatedtoWindows8support.
ActivClient7.
0.
1:ActivClient7.
0installationmayfailifareaderisnotconnectedduringinstall.
Workaround:connectareaderduringinstallation.
ActivClient7.
0installationmayfailonworkstationsconnectedtoalargeActiveDirectorydomain.
Workaround:useActivClient7.
0fixFIXS1211007availablefromcustomersupport.
ThisissueisresolvedinActivClient7.
0.
1.
OntheWindowslogonscreen,ifyouselectaSmartCardiconunder"Sign-inoptions",youwillbeabletosuccessfullylogontoWindows,butActivClientPINcachewillnotbeenabled,whichwillleadtorepeatedPINprompts.
AsaworkaroundwithActivClient7.
0,usetheSmartCardiconinthemainWindowslogonscreen(nextto"Otheruser").
ThisissueisresolvedinActivClient7.
0.
1.
Ifyouaccessremoteresources,WindowsdisplaysthelistofavailablecredentialsinaWindowsSecuritydialogbox;certificatesaredisplayedtwice;selectingsomeofthesedoubledcertificatesleadstoasecondPINpromptafterasuccessfulWindowsauthentication.
ThisissueisresolvedinActivClient7.
0.
1.
IfyoutrytoauthenticatetoawebsitewithyoursmartcardusingInternetExplorerforthedesktop,thebrowsermayfreeze.
Workaround:makesurethatInternetExplorerisnotinProtectedMode–forexample,youmayneedtoaddthesitetoyourlistedof"trustedsites".
ThisissueisresolvedinActivClient7.
0.
1.
WhenaPINpromptappears,youmayrunintoissuesifyouenterthePINtooslowly.
Thisappliestoseveralusecases,includingwithInternetExplorer.
Workaround:enterthePINwithin5secondsafterthePINpromptappears.
Alternatively,itispossibletochangethedefaulttimeoutbychangingthefollowingregistrykey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\Calais\TransactionTimeoutDelay(thisregistrykeyhastobecreated);thevalidvaluerangeforthetimeoutisbetween5and60seconds.
ThisissueisresolvedinActivClient7.
0.
1.
ActivClient7.
0.
2:WithActivClient7.
0.
1,youcanselecttheSmartCardiconinthemainlogonscreenandperformasuccessfulWindowslogon;oryoucanselecttheUsericonandperformapasswordlogon.
The"Sign-inoptions"featureisnotavailabletoenableswitchingtheauthenticationmodefromtheUserauthenticationscreen.
ThisissuewillberesolvedinActivClient7.
0.
2:ActivClientwillthencomplywiththeWindows8logonuserexperience.
IfyoutrytoauthenticatetoawebsitewithyoursmartcardusingInternetExplorerintheWindowsUIPage1of3CustomerService01/03/2013mhtml:file://W:\ActivIdentity\ActivClient7.
01\ActivClientandWindows8.
mht(formerlyreferredtoas"Metromode"),thebrowsermayfreeze.
Workaround:makesurethatInternetExplorerisnotinProtectedMode–forexample,youmayneedtoaddthesitetoyourlistedof"trustedsites".
Alternativeworkaround:useInternetExplorerforthedesktop.
ThisissuewillberesolvedinActivClient7.
0.
2.
ChangePIN(accessibleviatheWindows"ChangePassword"menu)fails.
Workaround:useaWindows7workstationtochangethePIN.
ThisissuewillberesolvedinActivClient7.
0.
2.
ActivClientUnlockPINdialogboxdisplayautomaticallyoncardinsertiondoesnotwork.
RecommendusingWindows7forthisfunction.
ThisissuewillberesolvedinActivClient7.
0.
2.
Note:ActivClient7.
0.
2willalsosupportallActivClientstandalonefeaturessuchascardinitialization,certificatedownload,etc.
(sameasinActivClient6.
2).
AdditionalinformationaboutsmartcardlogononWindows8Windows8StandardbehaviorWithWindows8,themainlogonscreenshows1icon(tile)peruser,andanothericonfor"Otheruser".
Whenselectingthisusertile,theuserseesallauthenticationmethods(passwordorcertificates)asSign-Inoptions.
WhenselectingasmartcardiconasaSign-inoption,theuserispromptedforaPINinsteadofapassword–andsmartcardPKIauthenticationisperformed.
ThisisdifferentfromWindows7,wheremultipletilesappearonthemainscreen,oneforpassword,oneforeachavailablesmartcardcertificate–andwhenoneauthenticationmethodwasselected,youneededtoselect"Switchuser"tochangeauthenticationmethod.
WithActivClient7.
0OnWindows8,themainlogonscreenshows1iconperuser,anothericonfor"Otheruser",andadditionaliconsforsmartcardcertificates(1percertificatecompatiblewithWindowsLogon).
Whenselectingtheusericon,theusercanlogonwithapassword.
TheusercanalsoaccesscertificatesasSign-Inoptions.
Butifyouthenselectacertificatefromthisscreen,youcanenterthePINandlogonsuccessfully,BUTyoudon'thaveaccesstotheActivClientPINcache(whichleadstoadditionalPINpromptsduringtheWindowssession).
Whenselectingasmartcardiconinthemainscreen,theusercanenterthePINandlogonsuccessfully,withaccesstothePINcache.
Buttherearenosign-inoptionsinthelogonscreen.
=>Customerscanperformsmartcardauthentication.
ButitmayleadtoconfigurationswithmorePINprompts(ActivClientPINcachenotactive).
Also,itdoesnotfollowtheWindows8standardexperience.
WithActivClient7.
0.
1OnWindows8,themainlogonscreenshows1iconperuser,anothericonfor"Otheruser",andadditionaliconsforsmartcardcertificates(1percertificatecompatiblewithWindowsLogon).
Whenselectingtheusericon,theusercanlogonwithapassword.
NoSign-Inoptionsavailableinthelogonscreen.
Whenselectingasmartcardiconinthemainscreen,theusercanenterthePINandlogonsuccessfully,withaccesstothePINcache.
Buttherearenosign-inoptionsinthelogonscreen.
=>GuaranteesthatcustomersusingsmartcardauthenticationhaveaccesstoActivClientPINcacheforimproveduserexperience.
Theexperienceisstreamlined,butdoesnotfollowtheWindows8standardexperience.
WithActivClient7.
0.
2OnWindows8,themainlogonscreenshows1iconperuser,andanothericonfor"Otheruser.
Whenselectingtheusericon,theusercanlogonwithapassword.
TheusercanalsoaccesscertificatesasSign-Inoptions.
IfyouselectacertificateandenterthePIN,youwillsuccessfullylogonandhaveaccesstoActivClientPINcache–leadingtoimproveduserexperienceduringtheWindowssession.
=>FullcompliancewithWindows8design.
Youcanchangetheauthenticationmethodatlogontime,andyouhaveaccesstoActivClientPINcache.
Note:inalloptions,ifthirdpartysoftwareisinstalledthataddsothercredentialproviders,thenmoresign-inoptionswillappear.
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01\ActivClientandWindows8.
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